Disconnected systems don’t just create inefficiencies, they limit visibility, increase risk, and slow growth.

Across Infor LN/Baan and LX/BPCS environments, we help manufacturers connect their ERP with key business platforms so data flows accurately and in real time.

Quick Insight

Integration challenges are rarely about tools, they’re about how systems are connected and how data flows between them. When integration is built around your ERP, it creates a reliable foundation for efficiency, visibility, and scalability.

Real-World Example

A leading U.S. based pharmaceutical manufacturer needed to connect their Infor ERP with external platforms to eliminate manual processes and support growing volume.

Crossroads RMC implemented an ION-based integration that automated data exchange and created a secure, bi-directional flow of information.

The result:

• Eliminated high-volume manual entry
• Reduced errors and improved accuracy
• Increased visibility into key processes
• Enabled scalable growth without adding resources

→ Read the full case study

If you’re looking to connect systems more effectively or support growth without added complexity, we’d be happy to share what’s working.

Talk with our team 1.800.762.2077

Why this matters

Many integration challenges come from systems that don’t communicate effectively. Data is often duplicated, delayed, or manually transferred between applications, creating inefficiencies and limiting visibility.

What this solves

Infor ION provides a structured way to connect applications and enable consistent data flow across your environment, helping reduce manual processes and improve how information is shared.

How it works

Infor ION acts as a central integration layer, allowing systems to communicate using standardized messages.

In Infor LN, ION is natively integrated, enabling streamlined data exchange across applications.
In Infor LX environments, ION can be used as part of an integration strategy to connect ERP with external systems and platforms.

This enables:

NextTrack Insights

Where teams struggle:

• Limited visibility into production performance
• Delayed or inconsistent reporting
• Difficulty tracking scrap and efficiency
• Data spread across systems

Quick insight
When production and scrap data are visible in real time, teams can identify issues earlier and take action before they impact performance.

Real-World Example
Manufacturers using NextTrack Insights are improving visibility, reducing delays, and driving performance across production.

→ Read the full case study

If improving visibility is a priority, we’d be happy to help.

Talk with our team 1.855-410-2334

Why this matters

Inventory discrepancies are often identified, but not fully understood. Without clear visibility into where and why variances occur, teams are left reacting instead of improving processes.

What this solves

The Cycle Counting Variances session (whinh8352m000) provides a visual way to analyze inventory discrepancies, helping teams identify patterns and root causes across warehouses and counting activities.

How it works...

Why this matters

In MRP inquiries, limited visibility and paging behavior can make it difficult to review data efficiently—especially when working with larger datasets or modern web interfaces.

What this solves

This enhancement enables full compatibility between MRP320D Master Schedule Detail Inquiry and the WebTop Grid, allowing users to view and work with complete datasets more effectively.

How it works

Sales tax compliance becomes more complex as businesses grow. Expanding into new markets, adding locations, selling online, or integrating systems after an acquisition can quickly introduce new tax obligations.

Many organizations find manual tax processes difficult to manage and scale. Automation can simplify compliance, improve accuracy, and reduce the risk of costly penalties.

When Compliance Gets Complicated

Changes such as the following often create new tax requirements:

• Upgrading or changing ERP systems
• Mergers or acquisitions requiring system integration
• Adding locations or warehouses
• Expanding into e-commerce
• Managing remote employees
• Selling at trade shows across multiple states

Businesses may also struggle with large transaction volumes, exempt products or customers, audit exposure, and tax obligations in complicated states.

Why Avalara & Crossroads RMC

Avalara automates tax registration, calculation, filing, and document management, helping businesses maintain compliance as they grow.

Crossroads RMC integrates Avalara directly with Infor ERP environments, enabling automated tax calculations and reporting within existing ERP workflows.

Avalara supports more than 41,000 businesses and government organizations in over 75 countries, helping organizations manage complex tax requirements while focusing on growth.

800.762.2077 | Contact Us