The Problem: Knowledge Gaps in a Legacy ERP Environment
For organizations running long-established global ERP systems such as Infor Baan or LN, upgrades can be daunting. Over the years, employee turnover, internal role changes, and evolving business structures often erode institutional knowledge of the original ERP setup.
When the time comes to upgrade, teams frequently lack a clear understanding of how the system is currently being used. This knowledge gap leads to inefficient planning, costly rework, and missed opportunities for process optimization.
The Solution: A Blueprint-Based Assessment and Optimization Strategy
To address this challenge for one of our LN customers, we implemented a blueprint-driven assessment designed to provide a clear, data-backed foundation for their ERP upgrade.
Our strategic approach focused on objective comparison and actionable insight, using a step-by-step methodology:
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Benchmarking Against a Standard Blueprint
We created a standard LN functionality blueprint representing the ideal model of available processes and best practices.
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Site-by-Site Analysis
Each customer site’s configuration and usage were compared to the standard blueprint, identifying gaps, customizations, and inefficiencies.
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Efficiency and Optimization Reporting
The comparison highlighted workflow inconsistencies and process variations across sites, enabling targeted optimization and standardization.
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Budgeting and Roadmap Development
The results provided a data-driven foundation for budgeting, along with a clear, prioritized roadmap for the upcoming upgrade.
How the Solution Was Implemented
Our multi-phase execution ensured collaboration, accuracy, and adoption at every level:
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Stakeholder Engagement
We engaged Business Process Owners (BPOs) and Subject Matter Experts (SMEs) from each site to review and validate existing LN processes.
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User Acceptance Testing (UAT)
End-users participated directly in creating and testing UAT scenario