This enhancement provides additional views, additional order and line details, improved navigation, and additional capabilities to the IDF Customer Order Inquiry cards and to customer order-related business objects such as Allocations, Customer Invoices, Inventory Transaction History, Promotions, Drop Shipments.
Enhanced Order views based on user roles such as customer service, warehouse/logistics, salesperson/commission, data analysis/management reporting
- Improved sort, select and filter capabilities
- Enhanced navigation, data organization and data display
- Improved customer service access to all transactions throughout the entire customer order life cycle – from quote to order, related invoices, and any RMAs, return orders, related credit memos
- Improved grouping of related fields
- New cards to present additional order and order line details
- Consolidation of cards and card details when appropriate
- Enhanced Display and Maintain capabilities for drillback to related customer, ship-to, item, carrier, terms, and other master file details
- Improved display of dates, times and applicable time zones when Region Code time zone support is implemented
- Multi language Description, Name and Address fields displayed in user’s language, if defined, else in base language