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George Moroses
/ Categories: Infor LX & BPCS Tips

Infor LX & BPCS Tip: How to handle “ZERO COST” items

When I try to enter a 3-way match invoice with zero cost items, I get an error 'Must have value/cost entry.

Resolution
ACP500 requires a positive value to create a 'C' transaction when entering a 3-way match invoice. If you are receiving inventory items for free (no charge) and have a purchase order for it and need to include the quantity in inventory, you should first receive your items through PUR550 using something like a 'U' transaction. Then, you would enter a 'C' transaction with the quantity and zero cost through PUR550. This will change the status of the line in the HPO file to '3', fully received and costed. Once this is completed, you will be able to enter an invoice for your zero-cost item through ACP500 without getting the error message 'Must have value/cost entry.

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For years, paper work instructions have been a standard part of manufacturing. They were easy to distribute, simple to update, and familiar to operators.

But manufacturing has changed. Products are more complex, customer expectations keep rising, and as experienced employees retire, new hires often need to become productive faster than ever before. As a result, many manufacturers are rethinking how information is delivered on the shop floor.

The Challenge with Paper

Paper work instructions create several common challenges:

  • Multiple versions of the same document
  • Outdated instructions remaining at workstations
  • Time spent searching for the correct information
  • Longer training periods for new employees
  • Inconsistent processes between operators

On their own, none of these seem like a major problem, but together they add up to real quality and productivity issues.

A Shift Toward Digital Work Instructions

One trend we're seeing across the manufacturers we work with is a move toward digital work instructions. Rather than relying on printed documents, operators receive the latest approved instructions directly at their workstation, along with supporting images, videos, and other visual aids. This helps ensure every operator is working from the same information, every time.

Manufacturers making this shift are also gaining new capabilities they didn't have with paper: capturing production data directly from the shop floor, improving traceability, and supporting standardized work across shifts and facilities.

What Manufacturers Are Reporting

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