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Crossroads RMC Forms Strategic Partnership with CTN Global

Crossroads RMC is proud to announce a new partnership with CTN Global. CTN Global is a leading provider of ERP implementation services in Latin America and Infor’s 2019 Cloud Partner of the Year.

This partnership extends Crossroads RMC customer service and support to our Infor LN and Infor LX customers in Latin America. CTN Global has over 20 years of experience in the ERP space, and over 100 clients globally. CTN Global is headquartered in Columbia with other locations in the Iberian Peninsula and Venezuela.

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For years, paper work instructions have been a standard part of manufacturing. They were easy to distribute, simple to update, and familiar to operators.

But manufacturing has changed. Products are more complex, customer expectations keep rising, and as experienced employees retire, new hires often need to become productive faster than ever before. As a result, many manufacturers are rethinking how information is delivered on the shop floor.

The Challenge with Paper

Paper work instructions create several common challenges:

  • Multiple versions of the same document
  • Outdated instructions remaining at workstations
  • Time spent searching for the correct information
  • Longer training periods for new employees
  • Inconsistent processes between operators

On their own, none of these seem like a major problem, but together they add up to real quality and productivity issues.

A Shift Toward Digital Work Instructions

One trend we're seeing across the manufacturers we work with is a move toward digital work instructions. Rather than relying on printed documents, operators receive the latest approved instructions directly at their workstation, along with supporting images, videos, and other visual aids. This helps ensure every operator is working from the same information, every time.

Manufacturers making this shift are also gaining new capabilities they didn't have with paper: capturing production data directly from the shop floor, improving traceability, and supporting standardized work across shifts and facilities.

What Manufacturers Are Reporting

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