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Anthony Etzel

Crossroads MES – The Shining Star of Hoffmaster’s Move to LX

When Hoffmaster finally flipped the switch on its ERP migration at the end of February, the IT director was nervous. Not only was the paper-goods supplier consolidating a manufacturing site on Infor ERP LX, but it was also replacing an old shop floor reporting system with a new one from Crossroads RMC. There was a lot that could go wrong for the IBM i shop.

"When we weighed all of our products, Crossroads RMC pretty much convinced us their product was plug and play and their integration back to LX was solid as a rock, and they were right..." the IT director says.

Click Here to Learn about Hoffmaster’s move to Infor LX and their implementation of the Crossroads MES solution.

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Tips:  LX | BPCS | M3

Tips: LN | Baan

For years, paper work instructions have been a standard part of manufacturing. They were easy to distribute, simple to update, and familiar to operators.

But manufacturing has changed. Products are more complex, customer expectations keep rising, and as experienced employees retire, new hires often need to become productive faster than ever before. As a result, many manufacturers are rethinking how information is delivered on the shop floor.

The Challenge with Paper

Paper work instructions create several common challenges:

  • Multiple versions of the same document
  • Outdated instructions remaining at workstations
  • Time spent searching for the correct information
  • Longer training periods for new employees
  • Inconsistent processes between operators

On their own, none of these seem like a major problem, but together they add up to real quality and productivity issues.

A Shift Toward Digital Work Instructions

One trend we're seeing across the manufacturers we work with is a move toward digital work instructions. Rather than relying on printed documents, operators receive the latest approved instructions directly at their workstation, along with supporting images, videos, and other visual aids. This helps ensure every operator is working from the same information, every time.

Manufacturers making this shift are also gaining new capabilities they didn't have with paper: capturing production data directly from the shop floor, improving traceability, and supporting standardized work across shifts and facilities.

What Manufacturers Are Reporting

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