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Kathy Barthelt

Hunter Douglas Architectural Products Selects Crossroads RMC for LN 10.6 Upgrade Project

LN Upgrade 10.6

Hunter Douglas, the world leader in window coverings and a major manufacturer of architectural products, has selected Crossroads RMC for their LN 10.2.1 to 10.6 upgrade project. Hunter Douglas has been an LN user for years, but due to a requirement from their parent organization to modernize their hardware/infrastructure, it was decided to update their ERP version as well. Phase 1 of the project will consist of a base technology upgrade with a Phase 2 planned for 2020. Phase 1 Go-Live is slated for January 1, 2020.

To learn more about our Infor LN & Baan Consulting, contact us at: 800.762.2077, email Kathy Barthelt, or visit our Services webpage.

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Kathy Barthelt

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Tips:  LX | BPCS | M3

This enhancement allows users to define a Default Billing Reason Code by User Order Class in addition to the Base Order Class. User Order Classes provide configurability for order processing events and the documents to be printed during those events. This enhancement allows users to configure different Billing Reason Codes for each User Order Class. If no specific code is defined, the system will default to the Billing Reason Code set up for the Base Order Class.

Enhancement: Order Hold Audit Functionality

This enhancement introduces an audit file to track all holds added or released for customer orders. The audit file includes details for various types of holds: credit hold, margin hold, customer hold, user hold, and credit card hold. All applications that add or release a hold now write an audit record, capturing the user, date, time, and program associated with each hold action.

A new IDF Order Hold Audit Inquiry application allows users to review holds based on various criteria:

  • Hold type
  • User
  • Specific order
  • Transactions for a customer within a date range
  • Other combinations

Additionally, the selected data can be printed if desired.

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Tips: LN | Baan

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