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Anthony Etzel
/ Categories: Event / News, Consulting

Crossroads RMC and FIFCO to partner on an Infor LX / ION Project

A quote from the Applications and Development Manager at FIFCO…

"FIFCO has a long standing relationship with Crossroads RMC. Over the past 20 years, Crossroads has been committed to our success. We chose Crossroads to implement ION for the technical expertise and in-depth knowledge they have of ERPLX. I have found this to be true of all the consultants I have worked with over the years from Crossroads. I hope for FIFCO USA and Crossroads RMC to continue their partnership for many more years to come."

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Tips:  LX | BPCS | M3

This enhancement allows users to define a Default Billing Reason Code by User Order Class in addition to the Base Order Class. User Order Classes provide configurability for order processing events and the documents to be printed during those events. This enhancement allows users to configure different Billing Reason Codes for each User Order Class. If no specific code is defined, the system will default to the Billing Reason Code set up for the Base Order Class.

Enhancement: Order Hold Audit Functionality

This enhancement introduces an audit file to track all holds added or released for customer orders. The audit file includes details for various types of holds: credit hold, margin hold, customer hold, user hold, and credit card hold. All applications that add or release a hold now write an audit record, capturing the user, date, time, and program associated with each hold action.

A new IDF Order Hold Audit Inquiry application allows users to review holds based on various criteria:

  • Hold type
  • User
  • Specific order
  • Transactions for a customer within a date range
  • Other combinations

Additionally, the selected data can be printed if desired.

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Tips: LN | Baan

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