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George Moroses

Consulting News: How comprehensive is the Crossroads RMC ERP business audit & how does it work?

Our Infor LX Practice just finished a Supply Chain and Manufacturing audit for one of our customers. During that engagement, several areas of the business were identified that could benefit from additional training and consulting support. 

Areas of significance were:

  • Purchasing
  • Customer Service
  • Billing
  • Inventory
  • Costing
  • Bills of Materials and Routings
  • Material Requirements Planning
  • Shop Floor Control

Several manual procedures and “tribal knowledge” systems were discovered. The evaluation was done by two consultants who spent time with key users during two onsite visits. The next step in the process will involve working with the client to prioritize the list of items identified and develop a strategic plan focused on growth and efficiency.

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Tips:  LX | BPCS | M3

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Why this matters

Many integration challenges come from systems that don’t communicate effectively. Data is often duplicated, delayed, or manually transferred between applications, creating inefficiencies and limiting visibility.

What this solves

Infor ION provides a structured way to connect applications and enable consistent data flow across your environment, helping reduce manual processes and improve how information is shared.


How it works

Infor ION acts as a central integration layer, allowing systems to communicate using standardized messages.

In Infor LN, ION is natively integrated, enabling streamlined data exchange across applications.
In Infor LX environments, ION can be used as part of an integration strategy to connect ERP with external systems and platforms.

This enables:

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