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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Nick Olson

Crossroads RMC launches NextTrack Insights at inPOWER 2025!

Beta testing underwayβ€”general availability by year-end.

🌟 Transformation Starts with the ERP You Already Trust 🌟

At inPOWER 2025, Crossroads RMC proudly unveiled NextTrack Insights, the next evolution of our analytics solution built for manufacturers running Infor ERP and IBM i systems.

For decades, manufacturers have relied on Crossroads RMC for shop floor scheduling, MES, and analytics solutions that fill the gaps left by standard ERP. With NextTrack Insights, we’ve taken that commitment further — introducing AI-powered natural language querying (NLQ) that allows you to simply ask your data for answers.

Imagine a shop floor supervisor walking the plant with a tablet in hand, asking:
βœ” “Which machines are down?”
βœ” “Are we on track to meet production targets for this shift?”
βœ” “Where are labor bottlenecks affecting throughput?”

Instead of searching spreadsheets or waiting on IT reports, they get instant, actionable insights. That’s the power of conversational AI built directly into your ERP analytics.

πŸ”Ή Modern Technology for Real Results
We rebuilt NextTrack Insights with .NET Core and API integrations, improving speed, scalability, and compatibility with leading AI models like GPT-4.1. The dashboard is ERP-agnostic, but today we’re especially focused on helping Infor LX, XA, and Db2 for i database customers unlock KPIs around cycle times, equipment effectiveness, downtime, labor history, and more.

πŸ”Ή Bridging the Analytics Gap
Infor has delivered innovation in its cloud suites, but IBM i customers have often been left behind when it comes to modern analytics and AI. Crossroads RMC stepped up to fill that gap, empowering manufacturers to extend the value of the ERP systems they already trust — without costly migrations or complex rebuilds.

πŸ”Ή Why Now?
The manufacturing landscape is changing fast. Data-driven decisions aren’t just “nice to have”, they’re the key to staying competitive. With NextTrack Insights, you can move beyond static dashboards and reports to real-time insights that drive efficiency, reduce downtime, and improve profitability.

πŸ‘‰ Beta testing is already underway, with general availability expected by year-end 2025.

If you’re ready to see how NextTrack Insights can transform the way you manage your operations, contact us today www.crossroadsrmc.com or message us to schedule a demo. 

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Tips:  LX | BPCS | M3

Tips: LN | Baan

For years, paper work instructions have been a standard part of manufacturing. They were easy to distribute, simple to update, and familiar to operators.

But manufacturing has changed.

Products are becoming more complex. Customer expectations continue to rise. Experienced employees are retiring, while new employees often need to become productive more quickly than ever before. As a result, many manufacturers are rethinking how information is delivered on the shop floor.

The Challenge with Paper

Paper work instructions create several common challenges:

  • Multiple versions of the same document
  • Outdated instructions remaining at workstations
  • Time spent searching for the correct information
  • Longer training periods for new employees
  • Inconsistent processes between operators

None of these issues may seem significant on their own, but together they can impact quality, productivity, and employee confidence.

A Shift Toward Digital Work Instructions

One trend we're seeing across the manufacturers we work with is a move toward digital work instructions. Rather than relying on printed documents, operators receive the latest approved instructions directly at their workstation, along with supporting images, videos, and other visual aids...

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