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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Kathy Barthelt

Moving Beyond ERP Customizations: Smarter Solutions for a Future-Ready System

Transitioning away from ERP customizations can feel like a major hurdle—but with the right strategy, it’s not just possible, it’s powerful. Let’s cut through the noise and look at the real issues... and the smart solutions that pave the way to a leaner, more future-ready ERP.

Common Challenges (and Why They’re Not Dealbreakers)

Reliance on Custom Processes
Custom workflows often become second nature—but are they still serving you? Modern ERPs evolve with industry best practices baked in, and chances are, today’s standard features do what your custom code used to… only better.

Budget & Time Constraints
Testing, retraining, consulting—it all adds up. But the long-term payoff? Reduced technical debt, faster upgrades, and major gains in efficiency and scalability.

User Resistance
Change is hard, especially when teams are comfortable with their tools. But clear communication and a strong change management plan can turn skeptics into champions of a smarter, streamlined system.

Reality Check: Has Your Business Outgrown Its Customizations?
Are workarounds piling up? Are outdated custom features slowing things down? It might be time to re-evaluate. Often, organizations discover that what once required custom code can now be handled with out-of-the-box functionality.


Did You Know?

  • ERP Upgrades Can Eliminate 25%–50% of Customizations.
  • Modern ERP systems, like Infor LN and Baan, now include many features that used to require custom development.


Smart Alternatives to Customization

  • Use Standard APIs & Libraries
    Modernize without disrupting. Refactor your code to integrate cleanly with the ERP’s built-in APIs—no more core modifications.
  • Tap Into Infor Extensibility & LN Studio
    Need to tweak something? Use Extensibility for light changes or LN Studio for deeper custom apps that don’t compromise ERP integrity.
  • Simplify Integrations with Infor ION
    If your customizations are all about connecting systems, ION has you covered with seamless, low-code integration across platforms.
  • Build with RMCgen
    Need custom development? RMCgen lets you create new components without ever touching standard ERP code—flexibility and stability.
  • Get Insights with Dashboards, Not Code
    Custom dashboards deliver actionable insights without bloating your ERP. Use analytics tools to tailor views for every role.
  • Embrace Built-In Reporting Tools
    Skip the custom report scripts. Infor Report Designer, Document Management, and BIRST give you the power to build rich reports—no dev time required.


Your Custom Inventory: Time for a Health Check
Not sure where to begin? Start by assessing your existing custom components. Crossroads RMC can help you pinpoint which ones are still pulling their weight—and which can be retired or replaced with smarter tools.


💡 Let’s Talk Solutions
Ready to unlock the full potential of your ERP—without dragging legacy code along for the ride? Crossroads RMC is here to help.

📞 800.762.2077
📧 solutions@crossroadsrmc.com
💬 Or Request a Consultation to start your journey to a flexible, future-proof ERP.

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Tips:  LX | BPCS | M3

A Cancel-by-Date has been added to the Quote Header and RMA Header panels. This optional field can limit how long a quote or authorization to return items for credit is valid.  

For quotes, this enhancement provides an optional end date for the quote. For RMAs, it provides an optional date by which the customer must return the items to receive the credit listed on the RMA.

The Cancel-By-Date prints on the Order Acknowledgement and RMA Acknowledgement to inform the customer of this important limitation to the quote or return authorization. 

An Order Entry user cannot copy the quote to create a new order if the Cancel By Date has caused the quote to expire.

Sales commissions are based on combinations of the Primary, Split, and Line-Level salesperson and the commission codes defined for the customer and item. You can now define the Split Salesperson in the same master files as the Primary Salesperson. While the Primary Salesperson is mandatory, the Split Salesperson is optional. It defaults during Order Create using the identical hierarchy as Primary Salesperson. Using Split Salesperson provides more flexibility in the calculation of sales commissions. The ability to define a default Split Salesperson improves the accuracy of sales commission qualification and calculation and reduces maintenance and adjustments necessitated by corrections.

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Tips: LN | Baan

Users can personalize sessions and apply special formatting to the data displayed in sessions. The personalizations and formatting settings that are specified by the users are stored on the LN server. Administrators can maintain these settings.

  • Session personalizations

    Users can personalize sessions in various ways. users can, for example, hide fields, change labels, customize the toolbar, and move fields to another tab. Administrators can maintain the personalizations defined by the users. For example, an administrator can export personalizations to an XML file, import personalizations from an XML file, and copy personalizations to another user, to a DEM role, or to a company number.

  • Report personalizations

    You can use the Report Designer (ttstppersrep) to personalize the layouts and style of reports, without modifying the standard reports or using an external reporting solution. The changes are stored as personalizations.

    You can also generate new reports that are based on a selection of fields from the application data model. These reports are generated in the extensibility package. You can personalize these reports in the Report Designer (ttstppersrep), or modify them in Infor LN Studio.

    For details, see the Infor LN Report Designer Development Guide
     
  • Conditional formatting

    users can define conditions to apply special formatting to the data displayed in LN sessions. The users can define multiple conditions per session and different types of formatting, such as a specific color for particular fields or rows, and a warning symbol for particular rows. Administrators can maintain the formatting settings specified by the users and can define system-wide formatting settings.

  • If Finances is implemented, we recommend that you do not delete order data in a fiscal year that has not yet been fully closed. This is because the GRINYA process uses information that would be deleted by this action. For best results, check whether the logistical balance for non-invoiced receipts matches the balance of the GRINYA accounts for the periods up to which you want to delete purchase order data.
  • When a purchase order is canceled, you can only delete the purchase order and the related tables. If only a purchase order line is canceled, the line can be deleted and archived.

You cannot delete a purchase order (line) if:

  • The linked warehouse order is closed but cannot be removed.
  • The purchase order is linked to a PCS project that is not yet archived. When the PCS project is archived, the purchase data is also archived and you can delete the purchase order.
  • A consignment replenishment order is not yet consumed completely.
  • The invoice is yet to be completely matched and approved.
  • The invoice amount is not yet inserted as turnover history.
  • The sales order or service order that is linked to the purchase order line, and for which an internal invoice must be sent from the purchase office to the sales office or service office, is not yet invoiced. In this case, you cannot delete the purchase order line before the sales order or service order is invoiced.

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