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George Moroses

Infor LX/BPCS Tips & Tricks for OPERATIONS: IDF Customer Order Inquiry enhancements

This enhancement provides additional views, additional order and line details, improved navigation, and additional capabilities to the IDF Customer Order Inquiry cards and to customer order-related business objects such as Allocations, Customer Invoices, Inventory Transaction History, Promotions, Drop Shipments.

Enhanced Order views based on user roles such as customer service, warehouse/logistics, salesperson/commission, data analysis/management reporting

  • Improved sort, select and filter capabilities
  • Enhanced navigation, data organization and data display
  • Improved customer service access to all transactions throughout the entire customer order life cycle – from quote to order, related invoices, and any RMAs, return orders, related credit memos
  • Improved grouping of related fields
  • New cards to present additional order and order line details
  • Consolidation of cards and card details when appropriate
  • Enhanced Display and Maintain capabilities for drillback to related customer, ship-to, item, carrier, terms, and other master file details
  • Improved display of dates, times and applicable time zones when Region Code time zone support is implemented
  • Multi language Description, Name and Address fields displayed in user’s language, if defined, else in base language
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Tips:  LX | BPCS | M3

Tips: LN | Baan

Note: The Blocked Operations (tisfc0540m000) session displays the blocked operations.

Introduction

Sometimes a problem occurs that must be solved before an operation proceeds. Examples of such situations are:

  • The quality of an intermediate product must first be inspected.
  • A machine is in repair.
  • A supplier cannot deliver an essential component in time.
  • A customer is late with its payments.

In these situations the operation can get the operation status Blocked.

An operation can be blocked:

  • Manually.
  • Automatically by Quality.

Blocking reasons

Every blocked operation must have a blocking reason. The blocking reason of a blocked operation has two purposes:

  • To indicate why the operation is blocked.
  • To determine which actions you can no longer perform on the operation.

Types of blocking

The following actions can be blocked by means of a blocking reason:

  • Reporting a quantity completed.
  • Reporting a quantity rejected.
  • Reporting a quantity to be inspected.
  • Reporting an operation completed.

You normally carry out these actions in the Report Operations Completed (tisfc0130m000) session.

You can define blocking reasons in the Blocking Reasons (tisfc2100m000) session.

Manual blocking

Use the Report Operations Completed (tisfc0130m000) session to block an operation. When you block an operation, you must also enter a blocking reason. If Quality has already blocked the operation, you can only enter a blocking reason, which is more restrictive than the blocking reason of Quality.

Blocking by Quality Managem

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