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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Kathy Barthelt
/ Categories: Infor LN & Baan Tips

Baan / LN Tip of the Week: Sales Order Returns & Credit Invoices

This tip shows the procedure to process a return sales order and the resulting credit sales invoice.

A normal sales order was completed (200010016) prior to processing the return sales order.

Set up sales order with sales order type of “Return Inventory”.
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A return order requires a return reason.
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The return sales order has all steps automated.
The last step is to produce the invoice in Central Invoicing.
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The invoice is confirmed in Central Invoicing for the amount of the sales order.
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Set up the billing request-Common Tab
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Sales/Rebate Tab
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Process the billing request
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Compose/Print/Post
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Success message
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Sales Credit Invoice
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The original invoice and credit invoice can be viewed in open entries.
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Kathy Barthelt

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Tips:  LX | BPCS | M3

When a lot is completely shipped on a customer order, the Lot Status is changed to Z. Since a resupply order must still be received in the To Warehouse to complete the transaction, do not update the lot status when the resupply order is shipped. If a lot is completely shipped on a resupply order, LX no longer updates the lot status to Z, because the shipped lot retains its current lot status, the additional steps, no additional steps are required to receive it in the To Warehouse.

This feature resolves or resets a purchase order or requisition that is no longer being processed, but the system still indicates it is 'in use'. The user selects Purchase Order/Requisition in Use Maintenance, PUR940D, from the Purchasing Management Menu, PUR, located in the Special Processing sub-menu. The user then enters an order or requisition to remove the 'In Use' status.

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Tips: LN | Baan

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