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Meet the Experts -  EDI: A Competitive Advantage for Manufacturers
Frank Petrasio
/ Categories: Partner News, Infor

Meet the Experts - EDI: A Competitive Advantage for Manufacturers

Discover how Electronic Data Interchange (EDI) can elevate your manufacturing operations and give you a competitive edge. Join Sarah Butler, UniLink's Director of Professional Services, and a panel of ERP and EDI experts as they demystify EDI for Infor XA, LN, and LX users and share actionable strategies for successful implementation. You’ll learn how EDI simplifies document exchange to boost efficiency and eliminate errors while adapting to diverse customer requirements for seamless adoption. Discover best practices for onboarding trading partners, mapping, testing, and maintaining EDI integrations to ensure compliance with major distributors and retailers. By the end of the discussion, you’ll be equipped with the knowledge to streamline your operations, improve communication, foster stronger trading partnerships, and position your business for long-term success. Panel will include:

  • Randy Kenney, Product Manager | Guide Technologies
  • Frank Petrasio, Director, IBMi Group | Crossroads RMC
  • Phil Harley, CTO and General Manager | UniLink
  • Mitch Copman, Director of Sales & Marketing | UniLink
  • Sarah Butler, Director of Professional Services | UniLink
     

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For years, paper work instructions have been a standard part of manufacturing. They were easy to distribute, simple to update, and familiar to operators.

But manufacturing has changed. Products are more complex, customer expectations keep rising, and as experienced employees retire, new hires often need to become productive faster than ever before. As a result, many manufacturers are rethinking how information is delivered on the shop floor.

The Challenge with Paper

Paper work instructions create several common challenges:

  • Multiple versions of the same document
  • Outdated instructions remaining at workstations
  • Time spent searching for the correct information
  • Longer training periods for new employees
  • Inconsistent processes between operators

On their own, none of these seem like a major problem, but together they add up to real quality and productivity issues.

A Shift Toward Digital Work Instructions

One trend we're seeing across the manufacturers we work with is a move toward digital work instructions. Rather than relying on printed documents, operators receive the latest approved instructions directly at their workstation, along with supporting images, videos, and other visual aids. This helps ensure every operator is working from the same information, every time.

Manufacturers making this shift are also gaining new capabilities they didn't have with paper: capturing production data directly from the shop floor, improving traceability, and supporting standardized work across shifts and facilities.

What Manufacturers Are Reporting

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