Have you ever wondered what you would do if that guy you depend upon – your “go-to”, your right-arm is suddenly gone?
Let’s call your franchise player “Steve”. He’s your shipping/receiving supervisor, or your warehouse guy, or your top engineer, or (gulp) the guy who works in the office who has been with you for 35 years and just knows EVERYTHING about EVERYTHING.
What happens when Steve gets hit by a bus, or decides that warm sandy beaches are calling his name, and he just doesn’t want to work anymore?
Are you prepared for his departure? Is your business prepared? For many manufacturing companies, that answer would be “NO”.