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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Industry Insights: Planning Your Cloud Journey Together

Crossroads RMC 0 344 Article rating: 5.0

Cloud migration can feel overwhelming, especially for organizations that have invested years in building and refining their ERP environment.

Infor's Leap program was designed to help organizations evaluate modernization opportunities through cloud readiness planning, industry-specific best practices, and a structured implementation approach.

The most successful cloud journeys begin with a clear understanding of your business objectives, integrations, reporting requirements, and long-term growth plans.

Whether you're actively evaluating cloud options or simply planning for the future, Crossroads RMC can help you assess your current environment and understand the available paths forward.

Learn more about Infor Leap

→ Contact Crossroads RMC to discuss your modernization strategy

Is Your ERP Environment Ready for What's Next?

Crossroads RMC 0 330 Article rating: 5.0

For many manufacturers, ERP has been the foundation of their business for years. It manages orders, inventory, production, purchasing, and financials. But as technology and business demands continue to evolve, many organizations are beginning to ask a different question:

Is our ERP environment ready for what's next?

For some, that conversation includes cloud migration. For others, it's about integration, visibility, analytics, or supporting future growth.

The good news is that modernization doesn't have to start with a major migration project.

Start with the Business, Not the Technology

One of the biggest misconceptions about modernization is that it begins with selecting a new platform.

In reality, the most successful projects begin by understanding the business challenges you're trying to solve.

Questions worth asking include:

Integration Services: Connecting What Matters

Kathy Barthelt 0 529 Article rating: 5.0

Disconnected systems don’t just create inefficiencies, they limit visibility, increase risk, and slow growth.

Across Infor LN/Baan and LX/BPCS environments, we help manufacturers connect their ERP with key business platforms so data flows accurately and in real time.

Quick Insight

Integration challenges are rarely about tools, they’re about how systems are connected and how data flows between them. When integration is built around your ERP, it creates a reliable foundation for efficiency, visibility, and scalability.

Real-World Example

A leading U.S. based pharmaceutical manufacturer needed to connect their Infor ERP with external platforms to eliminate manual processes and support growing volume.

Crossroads RMC implemented an ION-based integration that automated data exchange and created a secure, bi-directional flow of information.

The result:

  • Eliminated high-volume manual entry
  • Reduced errors and improved accuracy
  • Increased visibility into key processes
  • Enabled scalable growth without adding resources

→ Read the full case study


If you’re looking to connect systems more effectively or support growth without added complexity, we’d be happy to share what’s working.

Talk with our team 1.800.762.2077

Industry Insights: Simplifying Integration Across LN and LX with Infor ION

Kathy Barthelt 0 1521 Article rating: 5.0

Why this matters

Many integration challenges come from systems that don’t communicate effectively. Data is often duplicated, delayed, or manually transferred between applications, creating inefficiencies and limiting visibility.

What this solves

Infor ION provides a structured way to connect applications and enable consistent data flow across your environment, helping reduce manual processes and improve how information is shared.


How it works

Infor ION acts as a central integration layer, allowing systems to communicate using standardized messages.

In Infor LN, ION is natively integrated, enabling streamlined data exchange across applications.
In Infor LX environments, ION can be used as part of an integration strategy to connect ERP with external systems and platforms.

This enables:

Case Study: Driving Real-Time Performance with NextTrack Insights

Kathy Barthelt 0 1485 Article rating: 5.0

NextTrack Insights

Where teams struggle:

  • Limited visibility into production performance
  • Delayed or inconsistent reporting
  • Difficulty tracking scrap and efficiency
  • Data spread across systems

Quick insight
When production and scrap data are visible in real time, teams can identify issues earlier and take action before they impact performance.

Real-World Example
Manufacturers using NextTrack Insights are improving visibility, reducing delays, and driving performance across production.

→ Read the full case study

If improving visibility is a priority, we’d be happy to help.

Talk with our team 1.855-410-2334

Infor ERP Tips & Tricks: Gain Insight into Inventory Variances with Cycle Counting Analytics

Applies to: Infor LN Baan environments

Kathy Barthelt 0 2518 Article rating: 5.0

Why this matters

Inventory discrepancies are often identified, but not fully understood. Without clear visibility into where and why variances occur, teams are left reacting instead of improving processes.

What this solves

The Cycle Counting Variances session (whinh8352m000) provides a visual way to analyze inventory discrepancies, helping teams identify patterns and root causes across warehouses and counting activities.


How it works...

Infor ERP Tips & Tricks: Improve MRP Visibility with WebTop Grid Support

Applies to: Infor LX BPCS environments

George Moroses 0 2070 Article rating: 5.0

Why this matters

In MRP inquiries, limited visibility and paging behavior can make it difficult to review data efficiently—especially when working with larger datasets or modern web interfaces.

What this solves

This enhancement enables full compatibility between MRP320D Master Schedule Detail Inquiry and the WebTop Grid, allowing users to view and work with complete datasets more effectively.


How it works

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Tips:  LX | BPCS | M3

Tips: LN | Baan

An ERP System Review is NOT a Report Card

It's a no-judgment-review - we promise!

report card C minusWe all remember our school days and the nervousness that we felt when it came time to get our grades. Even if we were doing well, we were still nervous. Sometimes we experienced that same nervousness when it came time for a performance review on our job. Nervousness…sometimes dread…knowing that our performance was not what we wanted it to be, or others expected it to be. 

Somehow I think the feelings that we felt in our past often find ways to creep into our present. I have seen this recently when I suggested an ERP system review to one of our customers. They immediately became flustered and thought about every possible problem that they knew existed within the software and how they were currently using it. I asked them to consider the purpose of the ERP system review.

An ERP Utilization Review will:

  • Document how your company is using your ERP system (or a particular aspect of the system) and to what extent the system meets the needs of the business.
  • Identify challenges encountered using the software.
  • Create opportunities for improving business processes and generating additional value.
  • Identify potential risks and areas that need improvement.


key hole to the futureSo, if the result of ERP system review is to establish a path forward for growth based on current status, then why doesn’t every company take advantage of it? I think for some, the answer lies in the feelings of nervousness and dread still stuck in the recesses of our brains.

An ERP system review or more specifically a utilization review is NOT a personal report card, or performance review showing how well a particular individual does his/hers/their job, nor is it an attack on the team that implemented the software. 

As they say, hindsight is 20/20. What we view now to be a less than ideal implementation methodology may have been absolutely appropriate at the time the software was originally deployed. The software has likely matured and the skillsets of the individuals responsible for the system have likely matured as well. In some cases, those resources are no longer with the company, leaving those that remain with no back story as to how and why implementation decisions were made.

Instead of viewing the ERP utilization review as a reason to find fault in previous decisions, think of it as discovering untapped potential – both of the ERP system and the people who use it. Viewing an ERP utilization review in this way puts a positive spin on it and allows us to challenge ourselves to identify opportunities for growth far greater than anything we imagined before. This means not only moving our businesses forward faster but also advancing the strength of the company as individuals and as a team.

What untapped potential lies within your company?

Consider a utilization review of your entire ERP system, or just a part of it like Finance, Technology, Materials Management, Order Processing, or Shop Floor Control. You just might be surprised at what greatness can be achieved… far greater than anyone could have imagined.  

Get a free phone consultation button

800.762.2077

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Kathy Barthelt

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