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Kathy Barthelt

Infor LN & Baan Tips & Tricks for Finance: Problem Invoices

You can use a problem code to indicate that a problem exists for a sales invoice. If the invoice-to business partner notifies you about a problem with the invoice and does not pay it, you can link a problem code to the invoice.

In the direct debits procedure, problem invoices are automatically discarded. For each problem code, you can set an option to prevent linked invoices from being selected on reminder letters.

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Kathy Barthelt

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Tips:  LX | BPCS | M3

When I try to enter a 3-way match invoice with zero cost items, I get an error 'Must have value/cost entry.

Resolution
​ACP500 requires a positive value to create a 'C' transaction when entering a 3-way match invoice. If you are receiving inventory items for free (no charge) and have a purchase order for it and need to include the quantity in inventory, you should first receive your items through PUR550 using something like a 'U' transaction. Then, you would enter a 'C' transaction with the quantity and zero cost through PUR550. This will change the status of the line in the HPO file to '3', fully received and costed. Once this is completed, you will be able to enter an invoice for your zero-cost item through ACP500 without getting the error message 'Must have value/cost entry.

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Tips: LN | Baan

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