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Harsco Rail Goes Live With the RMC3 Data Collection Solution

Harsco Rail, an industry leader in the railway track maintenance, has completed the first phase of their implementation of the Crossroads RMC Data Collection Solution for Baan V. The initial implementation included receiving and putaway. Harsco’s data collection project manager reports, “When I ask them (the users) how it’s going, they smile. I have had nothing but very positive feedback. It’s been very uplifting for me to work on this project and have it so well received.” The next phase of the implementation will include Report Operations Complete, Inventory Transfers, and Stock Inquiry. 

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Tips:  LX | BPCS | M3

This enhancement allows users to define a Default Billing Reason Code by User Order Class in addition to the Base Order Class. User Order Classes provide configurability for order processing events and the documents to be printed during those events. This enhancement allows users to configure different Billing Reason Codes for each User Order Class. If no specific code is defined, the system will default to the Billing Reason Code set up for the Base Order Class.

Enhancement: Order Hold Audit Functionality

This enhancement introduces an audit file to track all holds added or released for customer orders. The audit file includes details for various types of holds: credit hold, margin hold, customer hold, user hold, and credit card hold. All applications that add or release a hold now write an audit record, capturing the user, date, time, and program associated with each hold action.

A new IDF Order Hold Audit Inquiry application allows users to review holds based on various criteria:

  • Hold type
  • User
  • Specific order
  • Transactions for a customer within a date range
  • Other combinations

Additionally, the selected data can be printed if desired.

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Tips: LN | Baan

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