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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Kathy Barthelt
/ Categories: Infor LN & Baan Tips

Baan / LN Tip of the Week: Sales Order Returns & Credit Invoices

This tip shows the procedure to process a return sales order and the resulting credit sales invoice.

A normal sales order was completed (200010016) prior to processing the return sales order.

Set up sales order with sales order type of “Return Inventory”.
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A return order requires a return reason.
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The return sales order has all steps automated.
The last step is to produce the invoice in Central Invoicing.
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The invoice is confirmed in Central Invoicing for the amount of the sales order.
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Set up the billing request-Common Tab
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Sales/Rebate Tab
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Process the billing request
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Compose/Print/Post
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Success message
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Sales Credit Invoice
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The original invoice and credit invoice can be viewed in open entries.
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Tips:  LX | BPCS | M3

Tips: LN | Baan

Note: The Blocked Operations (tisfc0540m000) session displays the blocked operations.

Introduction

Sometimes a problem occurs that must be solved before an operation proceeds. Examples of such situations are:

  • The quality of an intermediate product must first be inspected.
  • A machine is in repair.
  • A supplier cannot deliver an essential component in time.
  • A customer is late with its payments.

In these situations the operation can get the operation status Blocked.

An operation can be blocked:

  • Manually.
  • Automatically by Quality.

Blocking reasons

Every blocked operation must have a blocking reason. The blocking reason of a blocked operation has two purposes:

  • To indicate why the operation is blocked.
  • To determine which actions you can no longer perform on the operation.

Types of blocking

The following actions can be blocked by means of a blocking reason:

  • Reporting a quantity completed.
  • Reporting a quantity rejected.
  • Reporting a quantity to be inspected.
  • Reporting an operation completed.

You normally carry out these actions in the Report Operations Completed (tisfc0130m000) session.

You can define blocking reasons in the Blocking Reasons (tisfc2100m000) session.

Manual blocking

Use the Report Operations Completed (tisfc0130m000) session to block an operation. When you block an operation, you must also enter a blocking reason. If Quality has already blocked the operation, you can only enter a blocking reason, which is more restrictive than the blocking reason of Quality.

Blocking by Quality Managem

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