NextTrack Insights

Where teams struggle:

• Limited visibility into production performance
• Delayed or inconsistent reporting
• Difficulty tracking scrap and efficiency
• Data spread across systems

Quick insight
When production and scrap data are visible in real time, teams can identify issues earlier and take action before they impact performance.

Real-World Example
Manufacturers using NextTrack Insights are improving visibility, reducing delays, and driving performance across production.

→ Read the full case study

If improving visibility is a priority, we’d be happy to help.

Talk with our team 1.855-410-2334

Why this matters

Inventory discrepancies are often identified, but not fully understood. Without clear visibility into where and why variances occur, teams are left reacting instead of improving processes.

What this solves

The Cycle Counting Variances session (whinh8352m000) provides a visual way to analyze inventory discrepancies, helping teams identify patterns and root causes across warehouses and counting activities.

How it works...

Why this matters

In MRP inquiries, limited visibility and paging behavior can make it difficult to review data efficiently—especially when working with larger datasets or modern web interfaces.

What this solves

This enhancement enables full compatibility between MRP320D Master Schedule Detail Inquiry and the WebTop Grid, allowing users to view and work with complete datasets more effectively.

How it works

Sales tax compliance becomes more complex as businesses grow. Expanding into new markets, adding locations, selling online, or integrating systems after an acquisition can quickly introduce new tax obligations.

Many organizations find manual tax processes difficult to manage and scale. Automation can simplify compliance, improve accuracy, and reduce the risk of costly penalties.

When Compliance Gets Complicated

Changes such as the following often create new tax requirements:

• Upgrading or changing ERP systems
• Mergers or acquisitions requiring system integration
• Adding locations or warehouses
• Expanding into e-commerce
• Managing remote employees
• Selling at trade shows across multiple states

Businesses may also struggle with large transaction volumes, exempt products or customers, audit exposure, and tax obligations in complicated states.

Why Avalara & Crossroads RMC

Avalara automates tax registration, calculation, filing, and document management, helping businesses maintain compliance as they grow.

Crossroads RMC integrates Avalara directly with Infor ERP environments, enabling automated tax calculations and reporting within existing ERP workflows.

Avalara supports more than 41,000 businesses and government organizations in over 75 countries, helping organizations manage complex tax requirements while focusing on growth.

800.762.2077 | Contact Us

If your company already uses Avalara for tax compliance, you can integrate it directly with your Infor ERP system.

Crossroads RMC has developed integrations that connect Avalara’s automated tax calculation and compliance platform with Infor ERP environments, allowing tax calculations, reporting, and compliance processes to run seamlessly within your existing ERP workflows.

This integration helps eliminate manual tax processing, improve accuracy, and ensure tax compliance as your business grows.

If you’re already using Avalara and want to streamline tax automation within your ERP, Crossroads RMC can help you connect the two.

800.762.2077 | Contact Us

In today’s fast-paced business environment, maintaining an efficient and responsive ERP system is crucial for success. However, managing ERP support internally can be resource-intensive and distract from your core business objectives. That’s where Crossroads RMC comes in. With our on-demand ERP Expert Help Desk Service, your organization can enhance efficiency, boost customer satisfaction, and allow your team to focus on key business goals.

Key Advantages

• Round-the-Clock Support: Access functional and technical support 24/7, 365 days a year—even on weekends and holidays!
• In-depth Expertise: As an Infor Partner, we offer extensive knowledge across all Infor CloudSuite/LN & Baan versions, ensuring you get the best possible support.
• Comprehensive Technical Management: Expert assistance with extensions, personalizations, report development, and system administration to keep your environment optimized and tailored to your needs.
• Multiple Communication Channels: Reach out via phone, text, email, online portals, Microsoft Teams, web meetings, or in-person visits.
• Transparent Monitoring: Receive transparent monthly reports to keep track of service utilization.
• Disaster Recovery Solutions: Benefit from comprehensive ERP disaster recovery solutions tailored to safeguard your operations.
• Specialized ION Support: Get expert assistance with your ION data flows, workflows, and APIs for seamless integration and management.

Why Crossroads RMC - Partnering for Success

• Cost Savings: Outsourcing your ERP Help Desk with Crossroads RMC can significantly reduce the overhead costs associated with supporting and maintaining your ERP system.
• Access to Specialized Expertise: Our team consists of skilled consultants who are deeply familiar with your ERP systems. Their expertise ensures quick and effective resolutions to your issues, minimizing downtime and enhancing overall productivity.
• Scalability: Adjust the level of support as your business needs change, without the hassle of hiring or training new staff. Whether your company is growing, scaling down, or experiencing seasonal fluctuations, Crossroads RMC provides the flexibility to match your evolving requirements.
• Focus on Core Business: Free up your internal team to focus on strategic projects that drive growth and innovation. Outsourcing your ERP help desk allows your staff to concentrate on core business functions, leading to better use of time and resources.
• Comprehensive Partnership: At Crossroads RMC, we are dedicated t