1. How difficult is it to initially install OTTO?
Dead easy is the straight answer. We relied on you to install, and you installed in the predicted 1 hour.
2. Would you install it on a test system or on the production system?
Production system is another easy answer. I use OTTO as the ideal prototype when talking to business contacts about “add-on” products. It is non-invasive; it only reads data from our ERP files. I know the implementation is 100% safe because no ERP files are ever updated (read corrupted) by OTTO.
3. How difficult was it to implement OTTO? Was there a negative impact on daily operations?
There is a learning curve involved in using any new tool that has value to add. OTTO implementation is very low on the impact scale, but I would strongly recommend that a prospective client plan on investing in education and practice. OTTO implementation is low impact. No valuable tool is “no impact”.
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