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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News, Crossroads Connection

We're excited to unveil our revamped Ongoing BPCS/LX Technical Support Agreement

George Moroses 0 378 Article rating: 5.0

We're excited to unveil our revamped Ongoing BPCS/LX Technical Support Agreement, as Crossroads undergoes a strategic overhaul of our support agreement structures tailored to different job descriptions. This enhanced offering empowers our clients with the opportunity to seamlessly maintain product-level support (BPCS/LX – RPG) and development assistance while enjoying significant cost savings compared to traditional time and material arrangements. We aim to make technical support more accessible and customizable to meet varying budgetary needs.

Key Features of the Technical Support Agreement:

  • Flexible Hours: Tailored to your specific needs, we'll collaborate with you to determine a fixed number of hours per week that best aligns with your requirements.

  • Duration Options: Choose from flexible prepaid agreement durations of 3, 6, 9, or 12 months.

  • Remote Accessibility: Our support services are primarily remote, but onsite assistance can also be discussed and arranged during the project kickoff phase, ensuring comprehensive support regardless of location.

  • Expertise Spectrum: Our dedicated BPCS/LX technical resources boast a comprehensive skill set, including proficiency in RPG, thorough documentation practices, design capabilities, familiarity with IBMi system foundations, job scheduling expertise, SQL proficiency, CL development capabilities, and more.

  • Scope Clarification: While our agreement primarily focuses on technical support and development assistance, application support falls outside the defined scope and can be considered separately upon request.

This innovative approach to technical support is designed to streamline your operations, enhance system reliability, and empower your team to maximize the full potential of your BPCS/LX environment. Let's embark on this journey together, customizing support solutions that precisely align with your business objectives and budgetary constraints.

Request a phone consultation or Learn More

Infor LX & BPCS Tip: Automated Approach to Your Cash Application Process with ARP

George Moroses 0 425 Article rating: 5.0

Advanced Remittance Processing, ARP, provides an automated approach to your cash application process. ARP works together with Accounts Receivable to save valuable time and resources by automatically applying incoming payments to open receivables during daily batch processing. You can easily and efficiently resolve unapplied remittances online.

Advanced Remittance Processing (ARP) is an automatic cash application process that allows you to perform the following functions:

Infor LX & BPCS Tip: Mastering the Latest Infor LX Innovations for Manufacturing Excellence

George Moroses 0 1238 Article rating: 5.0

Are you keeping up with all things LX?

Get updates on product bulletins, alerts, and announcements regarding the Infor LX product line and related products and technologies such as Infor OS, System i Workspace Anywhere, WebTop, IDF, Operating Systems, and Java support as it relates to Infor LX, please follow this knowledge base article: KB 1397381.

This was updated as recently as February 23, 2024!

DON'T MISS - 8 Ways to Modernize your IBM i product– Topic #1: Best practices for improving security

Thursday, February 15, 2024 - 10am EST | 9am CST

George Moroses 0 1385 Article rating: 5.0

From internal controls to data protection, elevate your company’s security standards by exploring best practices that enhance both data protection and segregation of duty issues. Risk Management, Audit, IT, and Finance Officers are all invited to hear strategies that are used by fellow IBM i (LX, XA, System21) customers for modernizing and strengthening their prior vulnerabilities. 

Hosted by Peg Tuttle from the IBM i podcast, “The Incredible i Show,” join us to hear insights from both Infor leadership and your industry peers on:

  • How version upgrades have tightened internal control loopholes.
  • Structural IBM i advancements designed to safeguard your organization.
  • IBM i ecosystem solutions that strengthen both data and access vulnerabilities.

Don’t miss this first fireside chat, Eight Ways to Modernize your IBM i product – Topic #1 of 8: Best practices for improving security.

Register today!

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