Event Dates: September 14-17 Location: Ingleside Hotel, Pewaukee, WI

Join us at the highly anticipated inPOWER 2026 conference, where LX and BPCS customers connect to solve real problems and shape what's next for their ERP environment.

Stop by the Crossroads RMC booth

Crossroads RMC is proud to return this year as a Platinum Sponsor of inPOWER. As the trusted Infor partner with the largest Infor LX and BPCS practice in the United States, we've spent 42+ years helping manufacturers like you get the most from your ERP investment.

Whether you're planning a move to the cloud or looking to extend what you already have, our proven add-on solutions, deep consulting expertise, and growing network of partner integrations are designed to reduce costs, improve quality, and drive growth across your entire operation.

• LX/BPCS/IBM i Support Services – Scale your business with expert ERP assistance.
• Cloud Migrations and Upgrades – Learn best practices for smooth transitions.
• Infor OS Consulting – Unlock the full potential of your Infor OS environment.
• Paperless Shop Floor Solutions – Streamline and digitize your shop floor.
• Real-Time Dashboards – Gain clear visibility into your operations.
• Inventory Tracking – Take control with cutting-edge tracking solutions.
• AI Readiness – Prepare your organization for the future with AI strategies.

We bring everything you need under one roof, because we focus on you so you can focus on what you do best.

See you at inPOWER!

Register today!

For manufacturers running lean crews and tight schedules, small process breakdowns rarely stay small. A misread step, an outdated instruction sheet, or a new hire without enough guidance can lead to rework, scrap, or a missed deadline. The question isn't whether these issues will happen. It's how much they cost when they do.

Visual Job Execution (VJES) was built to close that gap.

What VJES Does

VJES delivers real-time work instructions, images, and videos directly to the shop floor, giving operators exactly what they need at each step of a job. Rather than relying on printed instructions that can go out of date or get left at the wrong workstation, operators always see the current, approved version of the job in front of them.

VJES works as a stand-alone system, but integrating it with your Infor ERP takes it further, turning it into a full data capture and traceability tool. Every step, every completion, and every performance metric ties directly back to your ERP, giving you visibility into shop floor operations you didn't have with paper.

Why It Matters

Getting a job right the first time isn't just about avoiding mistakes. It's about consistency across shifts, faster ramp-up for new employees, and confidence that the work being done matches the standard it's supposed to.

That shows up in the numbers. Manufacturers using VJES have seen:

• Training time reduced from 1 week to 3 days
• Quality scores improved from 68 to 93
• 100% first-pass yield maintained for 8 consecutive months

These aren't small gains. A new hire who's productive in days instead of weeks changes how a plant handles turnover. A quality score jump like that reflects fewer defects, less rework, and fewer surprises downstream.

Built for Infor Environments

For manufacturers running Infor LN, Baan, LX, or BPCS, VJES fits directly into the systems you already have. You don't need to rebuild your shop floor processes from scratch. You need the right information getting to the right operator at the right time, and a way to track it once it does.

Where to Start

If your team is dealing with inconsistent instructions, long training ramp-up, or a lack of visibility into what's actually happening at each workstation, VJES is worth a conversation.

Learn more about VJES

→ Let's start the conversation

800.762.2077

But manufacturing has changed. Products are more complex, customer expectations keep rising, and as experienced employees retire, new hires often need to become productive faster than ever before. As a result, many manufacturers are rethinking how information is delivered on the shop floor.

The Challenge with Paper

Paper work instructions create several common challenges:

• Multiple versions of the same document
• Outdated instructions remaining at workstations
• Time spent searching for the correct information
• Longer training periods for new employees
• Inconsistent processes between operators

On their own, none of these seem like a major problem, but together they add up to real quality and productivity issues.

A Shift Toward Digital Work Instructions

One trend we're seeing across the manufacturers we work with is a move toward digital work instructions. Rather than relying on printed documents, operators receive the latest approved instructions directly at their workstation, along with supporting images, videos, and other visual aids. This helps ensure every operator is working from the same information, every time.

Manufacturers making this shift are also gaining new capabilities they didn't have with paper: capturing production data directly from the shop floor, improving traceability, and supporting standardized work across shifts and facilities.

What Manufacturers Are Reporting

The common thread across the manufacturers we work with is consistency. When operators have the right information at the right time, training ramps up faster, quality becomes more predictable, and shop floor performance is easier to track across shifts and facilities.

Final Thoughts

New tools don't improve manufacturing on their own. What matters is whether people actually have what they need to do the job well. Digital work instructions are one example of how manufacturers are extending the value of their ERP investment while improving quality, productivity, and workforce development.

If you're exploring ways to standardize work on the shop floor or improve operator performance, we'd be happy to discuss what's working across the manufacturing industry and how those ideas might apply to your organization.

→ Start the conversation

800.762.2077

Infor's Leap program was designed to help organizations evaluate modernization opportunities through cloud readiness planning, industry-specific best practices, and a structured implementation approach.

The most successful cloud journeys begin with a clear understanding of your business objectives, integrations, reporting requirements, and long-term growth plans.

Whether you're actively evaluating cloud options or simply planning for the future, Crossroads RMC can help you assess your current environment and understand the available paths forward.

→ Learn more about Infor Leap

→ Contact Crossroads RMC to discuss your modernization strategy

Is our ERP environment ready for what's next?

For some, that conversation includes cloud migration. For others, it's about integration, visibility, analytics, or supporting future growth.

The good news is that modernization doesn't have to start with a major migration project.

Start with the Business, Not the Technology

One of the biggest misconceptions about modernization is that it begins with selecting a new platform.

In reality, the most successful projects begin by understanding the business challenges you're trying to solve.

Questions worth asking include:

• Are systems connected and sharing information efficiently?

• Where are manual processes creating delays?

• Does reporting provide the visibility needed to make timely decisions?

• Can the current environment support future growth?

The answers often reveal opportunities that can deliver value immediately, regardless of whether cloud migration is part of the long-term strategy.
 

Modernization Is a Journey

Many manufacturers take a phased approach to modernization.

Some begin by improving integrations between systems.

Others focus on reporting and analytics to improve visibility and decision-making.

Some explore cloud-based services while continuing to leverage their existing ERP investment.

The goal isn't simply to move applications to a new platform. It's to create a more connected, scalable environment that supports the business for years to come.
 

Planning Your Cloud Journey

As cloud adoption continues to grow, many organizations are evaluating what a migration path might look like.

Infor's Leap program was created to help customers take a structured approach to cloud modernization through readiness planning, industry best practices, and a defined migration framework.

Whether a move is months away or several years down the road, understanding the available options can help organizations make informed decisions and reduce risk.
 

Where Crossroads RMC Fits In

Every manufacturer's environment is different.

That's why the first step isn't choosing a cloud platform. It's understanding your business processes, integrations, reporting requirements, and long-term objectives.

At Crossroads RMC, we help manufacturers evaluate their current environment, identify opportunities for improvement, and develop a roadmap that aligns technology investments with business goals.

Sometimes that roadmap includes cloud migration.

Sometimes it starts with integration, analytics, or process improvements.

The important thing is having a plan.
 

Final Thoughts

Modernization looks different for every organization. For some, it's cloud migration. For others, it's improving integrations, analytics, or business processes.

The important thing is having a roadmap that aligns technology investments with business goals.

If you're evaluating what's next for your ERP environment, we'd be happy to share what we're seeing and help you explore your options.

→ Start the conversation

Integration challenges are rarely about tools, they’re about how systems are connected and how data flows between them. When integration is built around your ERP, it creates a reliable foundation for efficiency, visibility, and scalability.

Real-World Example

A leading U.S. based pharmaceutical manufacturer needed to connect their Infor ERP with external platforms to eliminate manual processes and support growing volume.

Crossroads RMC implemented an ION-based integration that automated data exchange and created a secure, bi-directional flow of information.

The result:

• Eliminated high-volume manual entry
• Reduced errors and improved accuracy
• Increased visibility into key processes
• Enabled scalable growth without adding resources

→ Read the full case study

If you’re looking to connect systems more effectively or support growth without added complexity, we’d be happy to share what’s working.

Talk with our team 1.800.762.2077

Many integration challenges come from systems that don’t communicate effectively. Data is often duplicated, delayed, or manually transferred between applications, creating inefficiencies and limiting visibility.

What this solves

Infor ION provides a structured way to connect applications and enable consistent data flow across your environment, helping reduce manual processes and improve how information is shared.

How it works

Infor ION acts as a central integration layer, allowing systems to communicate using standardized messages.

In Infor LN, ION is natively integrated, enabling streamlined data exchange across applications.
In Infor LX environments, ION can be used as part of an integration strategy to connect ERP with external systems and platforms.

This enables:

• Integration between Infor applications, third-party platforms, and in-house systems

• Consistent, real-time data exchange

• Reduced reliance on point-to-point integrations

ION also supports:

• Workflow automation

• Event monitoring

• Task and alert management

Key benefit

Instead of building multiple direct connections between systems, ION creates a more scalable and manageable integration framework.

Practical insight

Integration is not just about connecting systems, it’s about how data flows between them. A structured integration layer like ION helps ensure information is accurate, timely, and usable across the business.

If you’re looking to connect systems more effectively or support growth without added complexity, we’d be happy to share what’s working. Talk with our team 1.888-767-4860

Where teams struggle:

• Limited visibility into production performance
• Delayed or inconsistent reporting
• Difficulty tracking scrap and efficiency
• Data spread across systems

Quick insight
When production and scrap data are visible in real time, teams can identify issues earlier and take action before they impact performance.

Real-World Example
Manufacturers using NextTrack Insights are improving visibility, reducing delays, and driving performance across production.

→ Read the full case study

If improving visibility is a priority, we’d be happy to help.

Talk with our team 1.855-410-2334

Inventory discrepancies are often identified, but not fully understood. Without clear visibility into where and why variances occur, teams are left reacting instead of improving processes.

What this solves

The Cycle Counting Variances session (whinh8352m000) provides a visual way to analyze inventory discrepancies, helping teams identify patterns and root causes across warehouses and counting activities.

How it works

This session displays interactive bar charts that show:

• Cycle counting variances by warehouse (default view)
• Cycle counting variances by reason (drill-down view)

Users can:

• Hover over bars to view variance details
• Click into a warehouse to analyze variance reasons
• Zoom and filter chart views for deeper analysis

Chart settings can be adjusted using the Cycle Counting Variances – Chart Settings session (whinh0901m500).

Variance values are calculated based on the valuation method defined in Inventory Revaluation Transactions (whina1522m000).

Key benefits

• Visual insight into where variances are occurring
• Root cause analysis by warehouse and reason
• Improved inventory control through better understanding of discrepancies
• Faster decision-making with interactive data views

Practical insight

Identifying a variance is only the first step. Understanding patterns—such as recurring issues by warehouse or reason—is what enables teams to reduce discrepancies over time.

When combined with NextTrack Insights dashboards, this data can be extended to:

• Track variance trends over time
• Highlight recurring problem areas
• Provide real-time visibility beyond standard sessions

Getting started

The Cycle Counting Variances session can be accessed from the menu or your Role-Based Home Page. Crossroads RMC can help you extend this visibility with dashboards that bring together inventory, variance, and operational data into a single, actionable view.

In MRP inquiries, limited visibility and paging behavior can make it difficult to review data efficiently—especially when working with larger datasets or modern web interfaces.

What this solves

This enhancement enables full compatibility between MRP320D Master Schedule Detail Inquiry and the WebTop Grid, allowing users to view and work with complete datasets more effectively.

How it works

The subfile in MRP320D (SCR001) has been modified so that data is expanded and retained as users page through results, rather than being cleared.

This allows the WebTop 4.8 Grid decorator to function properly and display data in a more usable format.

Key benefit

• Improved visibility into MRP data within WebTop

• Better usability when reviewing larger datasets

• Compatibility with modern grid functionality

Implementation

Apply MR 81428 to enable this enhancement.

Important note

This change does not alter program functionality or user workflows. It improves how data is displayed and accessed within the WebTop Grid environment.