Elevate Your Team's Output with Expert LN & Baan Help Desk Services
In today’s fast-paced business environment, maintaining an efficient and responsive ERP system is crucial for success. However, managing ERP support internally can be resource-intensive and distract from your core business objectives. That’s where Crossroads RMC comes in. With our on-demand ERP Expert Help Desk Service, your organization can enhance efficiency, boost customer satisfaction, and allow your team to focus on key business goals.
Key Advantages
- Round-the-Clock Support: Access functional and technical support 24/7, 365 days a year—even on weekends and holidays!
- In-depth Expertise: As an Infor Partner, we offer extensive knowledge across all Infor LN & Baan versions, ensuring you get the best possible support.
- Multiple Communication Channels: Reach out via phone, text, email, online portals, Microsoft Teams, web meetings, or in-person visits.
- Transparent Monitoring: Receive transparent monthly reports to keep track of service utilization.
- Disaster Recovery Solutions: Benefit from comprehensive ERP disaster recovery solutions tailored to safeguard your operations.
- Specialized ION Support: Get expert assistance with your ION workflows for seamless integration and management.
Why Crossroads RMC - Partnering for Success
- Cost Savings: Outsourcing your ERP Help Desk with Crossroads RMC can significantly reduce the overhead costs associated with supporting and maintaining your ERP system.
- Access to Specialized Expertise: Our team consists of skilled consultants who are deeply familiar with your ERP systems. Their expertise ensures quick and effective resolutions to your issues, minimizing downtime and enhancing overall productivity.
- Scalability: Adjust the level of support as your business needs change, without the hassle of hiring or training new staff. Whether your company is growing, scaling down, or experiencing seasonal fluctuations, Crossroads RMC provides the flexibility to match your evolving requirements.
- Focus on Core Business: Free up your internal team to focus on strategic projects that drive growth and innovation. Outsourcing your ERP help desk allows your staff to concentrate on core business functions, leading to better use of time and resources.
- Comprehensive Partnership: At Crossroads RMC, we are dedicated to understanding your business goals, challenges, and future plans. We strive to be an integral part of your team, ensuring that your ERP systems run smoothly and efficiently.
Ready for What's NEXT?
Let's start with a 1-hour consultation to discuss how we can tailor our ERP Help Desk Service to meet your unique needs.
Email us | Call us: 800.762.2077 | Click Here to Claim Your Free LN or Baan Consultation
Client Accolades:
"The support from Crossroads RMC was a highlight in my 20 years in the field; having been a consultant myself, I found Hugh Carty and Luis Diaz not only technically adept but also exceptionally respectful and polite to our team. They embody the ideal consultant profile. We'd eagerly engage them again for future needs." - IT Director
"Our project's success speaks volumes, and Crossroads RMC's contribution was pivotal. Their team brought unparalleled expertise and project management to the table, making them an indispensable part of our journey. Collaborating with Crossroads RMC has been an absolute delight." - IS Manager