Crossroads RMC has fine-tuned our Technical Help Desk Service to meet specific job requirements. Our service delivers product-level support and development assistance with significant cost savings compared to traditional models. Our Help Desk is a tailored service that provides a dedicated ERP LX/BPCS technical resource, ensuring our support precisely aligns with your needs for a more efficient and effective solution.
Key Features:
- Flexible Hours: Tailored to fit your budget and requirements.
- Duration Options: Choose from 3, 6, 9, or 12-month agreements.
- Remote Accessibility: Primarily remote support with on-site options for comprehensive assistance.
- Expertise Spectrum: Includes RPG proficiency, robust documentation, design skills, IBM i system knowledge, job scheduling, SQL expertise, CL development, and more.
- Scope: Focuses on technical support and development, with application support available upon request.
What's NEXT together.
Schedule a brief consultation with Crossroads RMC to discuss your technical support and development needs. We’ll help define the right scope, duration, and expertise to align with your goals and budget.
Let’s design a Help Desk solution that fits your business.
Contact Crossroads RMC at 800.762.2077 to get started.