You would be hard-pressed to completely miss the stories in the news recently about quality issues in manufacturing. The crux of the issue has been a complete focus on production and a lack of focus on quality. Yes, it is a wonderful thing to get the goods out the door, but when you’re sacrificing quality, what good is it really?
There are specifications for production for a reason. Engineering exists for a reason. If products are not built according to exact design specifications, scrap is likely to go up, rework goes up, customer returns and/or service requests go up, and customer satisfaction and overall customer confidence in your product plummets.
Is all of that worth it to get the good out the door in the shortest amount of time possible?
Every manufacturer relies on a few core measurements to manage their operations. Measurements like efficiency, productivity, capacity, labor and equipment utilization are used by manufacturers across the globe to benchmark performance and assess the effectiveness of processes.
Quality needs to be part of that mix. Because measurements like efficiency and productivity don’t necessarily mean high quality, incorporating ways to ensure quality from the start can help to eliminate waste and rework.
Manufacturing quality is achieved through quality control using documented, repeatable, and measurable processes.
What if you could incorporate quality control in every operation, at every work center to not only ensure high-quality finished goods but also simultaneously train high-quality operators?
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