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The last thing you want to risk is your relationship with customers and suppliers, but a having poor visibility of your supply chain does just that.

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Your Go-To Experts

ERP LX / BPCS Tips & Tricks

New IDF Inquiries 

Infor LX has a long history of providing IDF inquiries over most critical business areas, but there are still some areas that lack this capability.
The following IDF inquiries are now available in 8.4.2:

  • Customer Quote
  • Customer Quote Line
  • RMA (Return Material Authorization)
  • RMA Line

Benefits

  • Ability to sort, subset, filter, and view information in a modern and intuitive way
  • Point and click navigation to related information – 360 views
    • Exceptional personalization and extensibility capabilities

New IDF Inquiries 

Infor LX has a long history of providing IDF inquiries over most critical business areas, but there are still some areas that lack this capability.
The following IDF inquiries are now available in 8.4.2:

  • Customer Quote
  • Customer Quote Line
  • RMA (Return Material Authorization)
  • RMA Line

Benefits

  • Ability to sort, subset, filter, and view information in a modern and intuitive way
  • Point and click navigation to related information – 360 views
    • Exceptional personalization and extensibility capabilities
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Your Go-To Experts

ERP LN & Baan Tips & Tricks

Who gets involved?
  1. Most commonly Engineering is involved in writing the rules, creating the bills and routings.
  2. Sales or Customer Service determines the questions and the order they are asked in.
  3. Sales or Customer Service determines the rules for the pricing.
  4. Sales, or Customer Service, and Engineering work together in determining the part number, description and text.

What are the steps?

  1. You must start by defining the features and options (questions and answers) and the order in which these are asked. We work this out first using sticky notes and large easel paper. Normally during the process we find that we want to move these questions around. Setting them down on paper makes the process of getting the data into Baan much more efficient. We also then have a record of what decisions were made prior to entering the data. This is normally a joint effort of Engineering and Sales. This is required and must be the first step.
  2. Constraints for features and options. These are the rules for determining what questions are asked and which options are allowed. This is generally done by Engineering or whoever is responsible for the configurator. This is required.
  3. Generic Bill of Material. All possible bill options are entered here and constraints are written to determine which options are selected based on the answers to the questions. This is generally done by Engineering or whoever is responsible for the configurator. This is a required step.
  4. Generic Routing. Similar to the bill of material, but used for generation of the routing steps. This is generally done by Engineering or whoever is responsible for the configurator. This is optional.
  5. Generic Item Data. This consists of creating custom item numbers, descriptions, text, material, size or standard fields in the custom item master. This is generally done by Engineering or whoever is responsible for the configurator though Sales may have some involvement. This is optional.
  6. Generic Pricing. This is used to calculate the selling price based on the answers to the questions. This is normally a responsibility of Sales or whoever determines the pricing. This group is also trained on writing the constraints for this section only. This is optional.
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