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Our ERP EXPERT Left the Building... WHAT NOW?!

Employees come and go—but losing critical ERP knowledge can disrupt operations and productivity. Without the right people or tools in place, your organization could face costly delays, inefficiencies, or even compliance risks.

HELP DESK

Don’t let turnover cripple your business. Our help desk team can step in with proven expertise, tailored support, and scalable solutions to keep your operations running smoothly.

What's NEXT, TOGETHER!
ERP specialist
Brain Power
Our ERP is STUCK in a RUT... SEND HELP!

Staying competitive is tough when your ERP can’t keep up with evolving business needs and version upgrades. If you're still doing things the same old way, don’t expect new results.

CONSULTING & INTEGRATION

It’s time to reimagine your processes, eliminate inefficiencies, and align your ERP with the way your business operates today—not five years ago. Our ERP experts help you break the cycle and move forward with confidence.

LEADING the Way to What's NEXT
AI is HERE - Are YOU Ready?

You’re sitting on data gold—but without AI, it’s just noise.
No insights. No agility. No competitive edge.

AI

The future is here, and it’s powered by AI. We partner with your team to design and implement a generative AI model tailored to your unique business needs—making this the perfect launchpad for your AI journey.

Who's NEXT
AI business models
Our Supply Chain is COMPLICATED...

Poor supply chain visibility puts your relationships—and your reputation—at risk. Without real-time insights, delays, stockouts, and miscommunication can spiral out of control.

ERP ADD-ONS

Prevent issues before they escalate. Our solutions give clarity and control to respond faster, plan smarter, and build trust with customers and suppliers alike.

Doing What's NEXT TOGETHER
Supply chain issues
We are Crossroads RMC

Why Crossroads RMC

  1. 40 years of experience working with manufacturers and distributors.
  2. Trusted Infor partner since 1991.
  3. 600+ clients worldwide.
  4. Consultants average 25+ years of ERP experience.
  5. One-stop shop for your ERP.
  6. Partnered with industry-leading software providers to provide critical ERP add-ons.
  7. 75% of client relationships are multi-year retained advisory contracts, ensuring continuous value rather than a one-time project.
  8. 24 x 7 support ensuring continuous operation and minimal downtime for our clients.
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Products & Solutions Expertise

ERP -Prem & Cloud

  • Baan IV, Baan V

  • BPCS

  • Infor LN / LN CloudSuites

  • Infor LX

  • M3

  • XA

TECH TOOLS

  • Artificial Intelligence (AI)

  • AS/SET Case Tool

  • Batch Transaction Processing (BTP)

  • Business Object Document (BOD)

  • Data Collection

  • Enterprise Content Management (ECM)

  • Financial Report Writer (FRW)

  • LN Business Data Entity (BDE)

  • Manufacturing Execution  System (MES)

  • Warehouse Management

INFOR PRODUCTS

  • Infor Automotive Exchange / EDI Exchange

  • Infor BIRST

  • Infor Configure Price Quote (CPQ)

  • Infor Development Framework (IDF)

  • Infor F9

  • Infor ION

  • Infor LN Studio / Extensibility

  • Infor Ming.le

  • Infor OS

  • Infor OS API Gateway

PARTNER TECH

  • Infor AP Automation "AP Advantage"

  • AvaTax by Avalara

  • B2B eCommerce Platform by Aleran

  • B2Win Suite by Nazdaq

  • Infor Cash Management "Cashbook"

  • SAP Concur

  • Kardex

  • Salesforce

  • SourceDay

  • UPS | FedEx | DHL

  • Vertex

Stay AHEAD of the Competition


Monthly ERP Tips & News from your GO-TO ERP Experts

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Automatically synchronize security changes from LX to IDF, replacing CPYSECIDF. This new process synchronizes users in IDF with those in core LX security whenever a user’s security settings are changed. When a user is deleted from an LX environment, they can also be automatically removed from the IDF environment. Changes to a user’s access to programs in LX are mirrored in IDF. Access to Companies, Facilities, and Warehouses are also synchronized. Additionally, when Business Roles or Business Units access is changed, all users assigned to those roles or units are updated in IDF security.

Solutions that Drive SUCCESS
600+ Worldwide Clients

"Crossroads RMC has been one of those rare discoveries. Competent people that care that they do a good job and have a good way of communicating without being demeaning. We hope to have Crossroads RMC on our backup team for years to come."

Director of QA & MIS, Nidec Avtron Manufacturing

"The recent BPCS work completed by Crossroads RMC was the most satisfying consulting project I have been involved with over my 20 year career, some of that having been a consultant myself. Hugh Carty and Luis Diaz are both very competent and efficient technically but also, importantly, respectful and courteous to all employees with whom they worked. They are what a consultant should be. Should the need arise again we will certainly hope to obtain their services."

IT Director, Central Wire Industries

"Improving the efficiency of all our operations is key to our ongoing success. Crossroads RMC’s Data Collection solution clearly can help us on an ongoing basis, and it offers immediate improvement and a foundation we can continue to build on."

IT Manager, RHI Magnesita

"Crossroads RMC has a highly responsive IBM i Director in Frank Petrasio. During our ERP LX implementation, we needed help beyond what Infor offered. A trusted consultant recommended Frank—I did, and I’m pleased with the results. His team, both 3rd party and in-house, supported EDI, OLM, Finance, and programming through conversion and go-live. Post go-live, I again turned to Frank for ECC support and worked with the most knowledgeable consultant I could find. In short: “I found a Director who understands responsiveness, provides quality resources, met amazing consultants, and got amazing results.” If you need IBM i services, contact Crossroads RMC and speak with Frank. I believe you’ll be as happy as I have been."

Corporate Director of IT, Peterson Manufacturing Company

"We are very happy with the results and by all accounts the project is a success. Crossroads RMC continues to deliver extremely knowledgeable consultants and project management. We simply wouldn't have made it without them. It continues to be a pleasure working with Crossroads RMC.

IS Manager, Brandt Agricultural Products Ltd

"FSB North America Inc. had a desperate need for inventory control with our Infor ERP LN deployment. Crossroads RMC had a solution and a deployment process that was simple, patient, and knowledgeable. We are extremely happy with the Web Collect solution and have seen efficiency increase significantly. The project was completed on time and on budget. We are happy to have chosen them.

Warehouse Operations & IT Manager, FSB North America Inc

"Crossroads RMC was instrumental in assisting us with upgrading our LN system from 10.2 to 10.6. We had a few security obstacles that we had to work around and a short time frame in which to complete the project, but Crossroad was quick to resolved the issues to get the new system online. They were an integral part of our success.

IT Specialist, HunterDouglas

"We sought out Crossroads RMC to be our main source of service on our aging ERP system that is becoming more difficult to maintain internally. Every task, request and email has been answered with accuracy and professionalism. We look forward to continuing our relationship with Crossroads RMC and consider them a valuable partner to our support team.

IT Manager, Western Industries Plastics Products LLC