In August, BISCO, Inc. based in IL went live on their new IBMi 9 with Infor LX. This project included a dual migration from IBMi 7 to IBMi 9 and an upgrade from LX 8.3.4 to LX 8.3.5 using webtop. The Crossroads team led by Tim Baker, made this all happen in just a little over a month. BISCO will immediately move into the next phase of the project which will focus on an implementation of the Avalara Tax Interface to LX.

As stated by BISCO’s Senior Manager of Information Technology, “I want to express our complete gratitude for what a great job Crossroads RMC did in helping us get our BPCS LX Upgrade up and running. We were struggling to get over that hump and just couldn’t seem to bring this ERP to life… Crossroads RMC came in and saved the day, a fantastic job and the effort put forth was 2^nd to none. Big Shout out to Tim Baker!!  I would highly recommend Crossroads RMC to any company.”

BISCO is an ISO 13485 certified manufacturer of medical devices for the dental industry, specializing in adhesive and resin composite technology. Established in 1981, BISCO is an industry leader providing technically innovative aesthetic and restorative products to dental customers in the U.S. and in over 60 countries worldwide.

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What will you do when your ERP is no longer supported in 2021?

This is a confusing time for many companies with respect to their ERP system.

"Will I still be able to run my current version?"
"What happens if I want to stay on my version?"
"What options do I have?"

Crossroads RMC is here to help you sort through the confusion and get you to a place where you feel confident about your ERP future.

Let's get started with how we can help. I want Crossroads RMC to…

• Conduct an Infor ERP Utilization Review – Should I consider moving to the latest version of LX in the cloud, or on prem? If I don’t, what are my options?
   
• Set up an Infor ERP Demo System – I want to give my employees a chance to try out the latest version to see if it would be of benefit.
   
• Train My Employees – I want to ensure that we’re operating based on best practices.
   
• Integrate My ERP to External Systems – My company uses separate systems that don’t talk to one another and that is really inefficient.
   
• Brainstorm With Me – I’m not sure what to do. I need to talk through some scenarios with someone who has been there, done that.
   
• Support My Users – I’m short-staffed. I may upgrade, or I may stay where I’m at. Either way, I could use someone to handle our ERP issues. Please help!

Contact us at 800.762.2077 or click here to request a free phone consultation and we'll get you back on track.

Are you aware of the support changes coming in mid-2021 for your Infor ERP version? 

We can help you put together a plan for your ERP system to ensure your business is fully supported. 2021 will be here before you know it - Contact us today to get started! 800.762.2077

24 x 7, we are here to help you keep on keeping on.

How your ERP is utilized is critical to operating a stable, well understood and effective business system. Knowing the current state of your system will enable you to make decisions to either better utilize your current ERP version or upgrade.

Crossroads RMC’s Utilization Review helps you flush out issues and areas for improvement. Our findings have resulted in minor procedural changes to a full reimplementation, or system upgrade.

If your business requirements and your resources have undergone a major change since your original implementation, it is time to take a look at your ERP system to see if it is being utilized properly. The Crossroads RMC Utilization Review is designed to work with your people to identify the best way to apply the powerful capabilities within the Manufacturing, Supply Chain and Financial modules within your ERP software to best suit the needs of your business, not only today, but in years to come.

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Crossroads RMC partnered with Hunter Douglas Architectural Ceilings and Walls to upgrade their LN system from LN 10.2 to LN 10.6. This upgrade was undertaken primarily as a result of unsupported hardware/operating system versions at Hunter Douglas. Despite an extremely tight deadline, Crossroads and Hunter Douglas partnered to complete this upgrade from start to finish in under 4 months. Phase 2 is planned to kick off in late Q1 of 2020, which will focus on specific areas of the business for process improvement and the implementation of Avalara’s Avatax software.

Learn about Crossroads RMC's Consulting Services

Our Infor LX Practice just finished a Supply Chain and Manufacturing audit for one of our customers. During that engagement, several areas of the business were identified that could benefit from additional training and consulting support. 

Areas of significance were:

• Purchasing
• Customer Service
• Billing
• Inventory
• Costing
• Bills of Materials and Routings
• Material Requirements Planning
• Shop Floor Control

Several manual procedures and “tribal knowledge” systems were discovered. The evaluation was done by two consultants who spent time with key users during two onsite visits. The next step in the process will involve working with the client to prioritize the list of items identified and develop a strategic plan focused on growth and efficiency.

Identify all of the processes that impact my ERP upgrade

• Identify all current users that transact/execute transactions
  • List users by transaction type/functional area
  • List users by shift worked (off-shift resources often support multiple areas/functions)
  • List users by time frame of use (Daily, Weekly, Monthly, Annually)
     
• Identify all users that receive reports from the system
  • List last run date of all reports, queries and owners
     
• Identify all data extract programs/routines
  • Downloads to Excel/Access databases
  • Downloads to Labor / Payroll Reporting Systems
  • Downloads to Assets Management Systems
  • Downloads to Third Party Logistics partners
  • EDI messages for requirements downloads to vendors
  • EDI Input for Order Entry, ASN, and Quotes.
  • Downloads/uploads to vendor Quality Management Systems