As crazy as it sounds, we’re about to enter the 4^th Quarter of 2021. How are you doing on your 2021 goals? Planning for 2022 projects? Maybe it's time to get more out of your Infor ERP system.

⇒TIME TO UPGRADE or NOT?

Is an upgrade to the latest version of Infor LN the goal for 2022? If so, Crossroads RMC brings 35+ years of industry experience to the table to ensure that your upgrade achieves the results you’re looking for and does so on time and on budget. Our goal is to delight your users and maximize the efficiencies that your business can gain from implementing best-of-breed business practices.

Crossroads RMC's team of expert consultants will...

The Next-Generation Business Process Connectivity Software - Infor ION (Intelligent Open Network)

October 12, 2021 | 9:00am CDT
ION Basic - Learn how to connect Infor LX to other systems

Please join Crossroads RMC's very own, Tim Baker, Sr. Solutions Architect, to learn how to...

Don’t laugh! I know, I know…many of our customers say that after 7-10 years they are finally settling in after the implementation! We have seen many a customer stretch out the lifespan of their ERP system to 20+ years. That sounds great for the company’s bank account, but is it good for the business?

An outdated ERP system hurts your business in many ways, not just with slow performance. The best-of-breed functionality is now 2 decades old, and obsolete technology can't leverage newer technology. Lack of integration leads to siloed data that hurts communication and your internal teams feel the pain, and your customers are noticing. Poor visibility into your operations makes it nearly impossible to achieve industry-based regulatory compliance and meet financial auditing requirements. Not to mention the sheer size of Big Data that is being collected today vs. 2 decades ago or the fact that your vendor is no longer supporting your ERP version.

Let’s scrap it all and start over!...

Spending time on managing ERP data can deliver huge benefits, not just in reducing storage costs, but also in improving the experience of business users. Proactively managing application data also helps accelerate key business processes which has a positive impact on customers, suppliers, and partners. Use these solutions to reduce the data growth and disk storage used on your system:

• Use database compression. See...

1. Crossroads RMC has been in business since 1984 & has been an  partner since 1991. 
    
2. Crossroads RMC offers functional & technical training on all versions of Infor LX, BPCS, Infor LN, and Baan and will completely tailor the training to your specific needs. 
    
3. Many of our consultants are 🎵 musically inclined, so you might have the added benefit of some entertainment while your ERP problems are being solved!
    
4. Our consultants have expert level functional & technical knowledge of every version of Infor LN & Baan from Triton 2.X through LN 10.7., and Infor LX & BPCS from BPCS 3.0 to LX 8.4!  💡
    
5. Crossroads RMC is a value-added reseller of data collection equipment (mobile computers, printers, RFID equipment, and more).
    
6. Our headquarters are just outside of Chicago, but for some silly reason, our East Coast staff thinks they have the best pizza.🍕
    
7. Our integration specialists have developed close to 50 different integrations to Infor LN, Baan, Infor LX & BPCS.
    
8. Crossroads RMC offers 24 X 7 support to all of our customers. 💪
    
9. Our technical consultants have developed many Infor ERP software add-on solutions like MES, Data Collection, an Analytics Dashboard, FedEx / UPS integration, and more that are used by thousands of Infor users every day.
    
10. We’ve been publishing Infor LN, Infor LX, BPCS, and Baan tips & tricks since February 2010, and most are still available on our website, with new ones being added every other week!

After a week of blocking the Suez Canal, the now-famous cargo ship, Ever Given has been freed from the 27,000 cubic meters of sand and mud that were surrounding the ship. Supply chains are flowing again. I for one am very glad to hear that the ship has been freed since coffee, toilet paper and a whole host of other items were being held up! In all seriousness, it was and is a crisis that will have ripple effects on the global economy.

As I often do, I started to relate this crisis to the world of ERP that we live in. Although we are not responsible for dealing with a situation like what happened in the Suez Canal, we all deal with problems in our jobs every day. Some of these problems are small, and some are not so small. Some problems are caused by human error, some by prevailing winds that blow us in a particular direction, and some by circumstances out of our control. It is what we do about the problems we encounter that make all the difference. We could bury our heads and hope the problems somehow go away on their own, or we can take action and do something to bring about the change necessary to get past the blockage.

I see “blockages” every day in working with my customers. Sometimes it is a lack of understanding of best practices in a given department, or a reliance on tribal knowledge that determines how and why something is done in the system, or inefficient manual processes destroying a company’s efficiency, or hundreds (or thousands) of customizations standing in the way of an upgrade, or employees labeling an ERP system as “no longer a fit” when their company is only using 10% of the available functionality in the system.

So, maybe today we could focus on what it would take to remove the “blockage” that we have in our way. What benefits could we realize if we worked together to bring about incremental change? Could we actually get that upgrade done? Could we start operating based on industry-leading best practices? Could we increase our market share? Could we decrease our costs and boost our revenue? All of this is possible.

Contact me today so that we can begin to work together to solve the problems that stand in the way of your progress.

solutions@crossroadsrmc.com or 800.762.2077

Maybe it's time to get more out of your Infor ERP system?

TIME TO UPGRADE?

NOT UPGRADING?

Our goal is your goal…to make 2021 the best year possible... 

How good would you feel if you knew that 30+ years of ERP manufacturing experience was on the other end of the phone when you placed a support call?

That’s what our customers get when they call Crossroads RMC for help.

Crossroads RMC offers a number of services to help you make the most of your Infor ERP investment, regardless of the version of Infor LX, BPCS, Infor LN, Baan, or Infor M3, you are running. Our support team is friendly, well trained, experienced, and committed to resolving your support and technical issues as quickly and effectively as possible. To ensure all your support needs are met, we offer several different methods:

• TELEPHONE SUPPORT:
  Our phones are answered by live representatives to ensure that you receive prompt, personal, and efficient assistance. These services are available Monday through Friday 8:30 am to 5:00 pm ET. We also offer standby support and after-hour support when requested.
• ONLINE SUPPORT:
  Online support is available by logging onto your system using a remote connection. With a live connection, our consultants are able to view your system and troubleshoot issues in real-time.
• REMOTE & ON-SITE CONSULTING:
  Consulting is an excellent option if more in-depth service, training, or troubleshooting is needed. End-User training or group custom training on new features and solutions is also handled effectively using this method of support.
• BUSINESS ASSESSMENTS:
  Experienced Crossroads RMC Consultants will compare your existing business processes with your existing software and put together a detailed report of their findings. This includes recommendations for improving the day-to-day running of your business while getting the maximum benefit from your software. This also ensures that you are up to date with any features and technologies without adding disruption to your business.

Learn more about our support services>