Consider this…

Your staff is working on a critical project for your top customer, but in order to complete the project on time with high customer satisfaction, you need to extend your team. You know that the recruitment process is lengthy and it is not easy to find highly qualified people who won’t require a lengthy training process just to bring them up to speed on your ERP, (let alone your business) so this option is not suitable.

Or how about this…

Your ERP system is dragging and you know there are updates to install which are likely to improve system performance, but your IT guy is tied up working on something else and doesn’t know when he can perform the upgrade.

Either of these scenarios sound familiar?

As crazy as it sounds, we’re about to enter the 4^th Quarter of 2021. How are you doing on your 2021 goals? Planning for 2022 projects? Maybe it's time to get more out of your Infor ERP system.

⇒TIME TO UPGRADE or NOT?

Is an upgrade to the latest version of Infor LN the goal for 2022? If so, Crossroads RMC brings 35+ years of industry experience to the table to ensure that your upgrade achieves the results you’re looking for and does so on time and on budget. Our goal is to delight your users and maximize the efficiencies that your business can gain from implementing best-of-breed business practices.

Crossroads RMC's team of expert consultants will...

The Next-Generation Business Process Connectivity Software - Infor ION (Intelligent Open Network)

October 12, 2021 | 9:00am CDT
ION Basic - Learn how to connect Infor LX to other systems

Please join Crossroads RMC's very own, Tim Baker, Sr. Solutions Architect, to learn how to...

Display Customer Type on Order Header Panel – 8.4. Enhancement

This enhancement displays the Customer Type on the Order Header – Billing panel. The Customer Type can be a pricing or promotion qualifier and may convey other important information about the ordering customer during the Order Entry process.

Programs or areas impacted include:

• Order Header – Billing (ORD700D9)

The Customer Tax Exemption Maintenance program, SYS160, allows you to specify customer declarations used by the Customer Order Entry (ORD) and Billing (BIL) applications to apply a tax rate code to specific order lines of an invoice.

With this program, Infor LX can invoice customers without value-added tax (VAT) if one of the following conditions occurs:

• The cumulated...

There has been a recent porting set change due to Infor’s Product Life Cycle Policy.  

How to determine the maintenance stage of an Infor LN product version and release

Before a customer starts deploying Porting Set 9.4a or a later release, they must determine the actual maintenance stage of their Baan / Infor LN product. The definition of the maintenance stages for the product versions and releases of all versions of Baan and Infor LN are outlined in the Product Support schedule as published in the PLC policy. The maintenance stage of the ERP version is either “Mainstream Maintenance”, “Extended Maintenance” or “Sustaining Maintenance”.

How to manage Porting Set updates

The following conditions apply to customers who intend to upgrade to Porting Set 9.4a or later Porting Set releases:

It's hard to efficiently manage your ERP system and support the users who rely on it every day when you are spending all your time running your manufacturing business. We get it and want you to know you are not alone. 

Are you able to answer any of these questions?

1. How much available disk space is there on my ERP system box?
2. What happens when users encounter an error in the ERP system?
3. How are new employees being brought up to speed on ERP functionality?
4. What needs to be done to ensure optimal performance of our ERP system?

If you don’t know all the answers that's because it's not easy to be the ERP guru of a company AND successfully stay on top of everything that is necessary to keep your business systems running efficiently and effectively. So, this begs the question…why do it? ....

Don’t laugh! I know, I know…many of our customers say that after 7-10 years they are finally settling in after the implementation! We have seen many a customer stretch out the lifespan of their ERP system to 20+ years. That sounds great for the company’s bank account, but is it good for the business?

An outdated ERP system hurts your business in many ways, not just with slow performance. The best-of-breed functionality is now 2 decades old, and obsolete technology can't leverage newer technology. Lack of integration leads to siloed data that hurts communication and your internal teams feel the pain, and your customers are noticing. Poor visibility into your operations makes it nearly impossible to achieve industry-based regulatory compliance and meet financial auditing requirements. Not to mention the sheer size of Big Data that is being collected today vs. 2 decades ago or the fact that your vendor is no longer supporting your ERP version.

Let’s scrap it all and start over!...