Your answer to this question is likely customizations… customizations that were once the best thing since sliced bread but now have become the bane of your existence.

There is something you can do about it! 

Crossroads RMC has many options for M3 dealing with customizations: 

Did you implement your ERP system 5 years ago… or maybe 20 years ago? At the time, it was like a brand new car… sleek, fast, top-of-the-line, and fuel-efficient. And although it may have needed a few minor “adjustments”, overall you were very pleased. Fast forward to today. Does it still have that new car smell? Does it run as efficiently as it used to? Do you know how to fix a problem when it occurs?

While ERP systems are certainly designed to last, over time, your business changes, your customers’ needs change, employees change and you are left with a system that may run “fine”, but you certainly don’t feel the same way about it as you did when it was brand new.

So the good news is that you CAN restore that “new car smell” with a utilization review. What is a utilization review? It's an opportunity for someone, outside of your organization, to evaluate the “what”, “how”, “who” and “why” related to the software that you use to run your business. Our consultant reviews current usage and related business processes of your entire ERP system, or a particular area like Finance, Manufacturing, Materials Management, or Technology to make recommendations that will reinvigorate your ERP system and those that use it.

Stop avoiding the warning light that indicates a serious problem and get started with a FREE 1-hour phone assessment to determine if your business can benefit from a utilization review!

Request Free Assessment>

A utilization review can be performed 100% remotely via phone or web meeting, or in person, following safety guidelines. 

In August, BISCO, Inc. based in IL went live on their new IBMi 9 with Infor LX. This project included a dual migration from IBMi 7 to IBMi 9 and an upgrade from LX 8.3.4 to LX 8.3.5 using webtop. The Crossroads team led by Tim Baker, made this all happen in just a little over a month. BISCO will immediately move into the next phase of the project which will focus on an implementation of the Avalara Tax Interface to LX.

As stated by BISCO’s Senior Manager of Information Technology, “I want to express our complete gratitude for what a great job Crossroads RMC did in helping us get our BPCS LX Upgrade up and running. We were struggling to get over that hump and just couldn’t seem to bring this ERP to life… Crossroads RMC came in and saved the day, a fantastic job and the effort put forth was 2^nd to none. Big Shout out to Tim Baker!!  I would highly recommend Crossroads RMC to any company.”

BISCO is an ISO 13485 certified manufacturer of medical devices for the dental industry, specializing in adhesive and resin composite technology. Established in 1981, BISCO is an industry leader providing technically innovative aesthetic and restorative products to dental customers in the U.S. and in over 60 countries worldwide.

Learn more about Crossroads RMC Services>

What will you do when your ERP is no longer supported in 2021?

This is a confusing time for many companies with respect to their ERP system.

"Will I still be able to run my current version?"
"What happens if I want to stay on my version?"
"What options do I have?"

Crossroads RMC is here to help you sort through the confusion and get you to a place where you feel confident about your ERP future.

Let's get started with how we can help. I want Crossroads RMC to…

• Conduct an Infor ERP Utilization Review – Should I consider moving to the latest version of LX in the cloud, or on prem? If I don’t, what are my options?
   
• Set up an Infor ERP Demo System – I want to give my employees a chance to try out the latest version to see if it would be of benefit.
   
• Train My Employees – I want to ensure that we’re operating based on best practices.
   
• Integrate My ERP to External Systems – My company uses separate systems that don’t talk to one another and that is really inefficient.
   
• Brainstorm With Me – I’m not sure what to do. I need to talk through some scenarios with someone who has been there, done that.
   
• Support My Users – I’m short-staffed. I may upgrade, or I may stay where I’m at. Either way, I could use someone to handle our ERP issues. Please help!

Contact us at 800.762.2077 or click here to request a free phone consultation and we'll get you back on track.

As of December 31, 2021, Infor LX 8.3.3 and earlier, along with ALL versions of BPCS will move to sustaining maintenance.

What does that mean?

If you are on LX 8.3.3 or earlier, or any version of BPCS, your ERP will not be supported by Infor. NO new updates, NO new fixes, regardless of the severity of the issue.

We understand that your situation may not fall into the category of a one-size-fits-all solution, so we are here to tell you that our consultants will work with you to find a solution that works for your people and makes the most sense for your business.

Contact Frank Petrasio to discuss how the latest version of Infor LX can benefit your business. 

800.762.2077 or click here to request a free phone consultation.

Hunter Douglas, the world leader in window coverings and a major manufacturer of architectural products, has selected Crossroads RMC for their LN 10.2.1 to 10.6 upgrade project. Hunter Douglas has been an LN user for years, but due to a requirement from their parent organization to modernize their hardware/infrastructure, it was decided to update their ERP version as well. Phase 1 of the project will consist of a base technology upgrade with a Phase 2 planned for 2020. Phase 1 Go-Live is slated for January 1, 2020.

To learn more about our Infor LN & Baan Consulting, contact us at: 800.762.2077, email Kathy Barthelt, or visit our Services webpage.