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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

We're excited to unveil our revamped Ongoing BPCS/LX Technical Support Agreement

George Moroses 0 380 Article rating: 5.0

We're excited to unveil our revamped Ongoing BPCS/LX Technical Support Agreement, as Crossroads undergoes a strategic overhaul of our support agreement structures tailored to different job descriptions. This enhanced offering empowers our clients with the opportunity to seamlessly maintain product-level support (BPCS/LX – RPG) and development assistance while enjoying significant cost savings compared to traditional time and material arrangements. We aim to make technical support more accessible and customizable to meet varying budgetary needs.

Key Features of the Technical Support Agreement:

  • Flexible Hours: Tailored to your specific needs, we'll collaborate with you to determine a fixed number of hours per week that best aligns with your requirements.

  • Duration Options: Choose from flexible prepaid agreement durations of 3, 6, 9, or 12 months.

  • Remote Accessibility: Our support services are primarily remote, but onsite assistance can also be discussed and arranged during the project kickoff phase, ensuring comprehensive support regardless of location.

  • Expertise Spectrum: Our dedicated BPCS/LX technical resources boast a comprehensive skill set, including proficiency in RPG, thorough documentation practices, design capabilities, familiarity with IBMi system foundations, job scheduling expertise, SQL proficiency, CL development capabilities, and more.

  • Scope Clarification: While our agreement primarily focuses on technical support and development assistance, application support falls outside the defined scope and can be considered separately upon request.

This innovative approach to technical support is designed to streamline your operations, enhance system reliability, and empower your team to maximize the full potential of your BPCS/LX environment. Let's embark on this journey together, customizing support solutions that precisely align with your business objectives and budgetary constraints.

Request a phone consultation or Learn More

Revamp Your Productivity: Discover Crossroads RMC's Ultimate Solution

Crossroads RMC 0 886 Article rating: 5.0

In the dynamic landscape of life hacks and evolving routines, finding new ways to enhance productivity is always on our agenda.

Enter Crossroads RMC – your secret weapon for multiplying productivity effortlessly! Imagine elevating your team's output by integrating just ONE additional member, available on-demand. What sets this apart is the convenience of access—our specialists are ready to assist you 24/7, even during weekends and holidays.

Introducing Tailored Support Services by Crossroads RMC:

  • Access to functional and technical support around the clock, with or without a support plan.
  • In-depth expertise as an Infor Partner across all Infor LN / Baan and Infor LX / BPCS versions.
  • Centralized, dedicated support ensuring quick response times and thorough follow-up.
  • Varied communication channels including phone, text, email, online portals, Microsoft Teams, web meetings, and in-person visits.
  • Transparent monthly reports to monitor service utilization.
  • Comprehensive ERP disaster recovery solutions.
  • Specialized ION support.


Kickstart with a complimentary 1-hour consultation to explore our customizable support plans. These plans are crafted to simplify case logging, usage tracking, meeting scheduling, live chatting, Infor resource reviews, and much more...

By 2026, 75% of organizations will base their digital transformation model on the CLOUD!

Crossroads RMC 0 1703 Article rating: 5.0

Gartner forecasts that by 2026, 75% of organizations will anchor their digital transformation strategies in cloud computing.

Public cloud investment is expected to hit $724 billion by 2024, highlighting the sector's rapid expansion. Yet, selecting the appropriate infrastructure is critical, necessitating carefully evaluating various factors.

A detailed TechTarget article examines the advantages and disadvantages of on-premise and cloud solutions...

Avoid Being a Quitter: How Crossroads RMC Can Help You Achieve Your Goals

Unlocking Success Infor LX/BPCS & Infor LN and Baan

Crossroads RMC 0 2639 Article rating: .2

Avoid Being a Quitter

As the calendar flips to January 1st, it marks the beginning of a new year filled with fresh opportunities and resolutions. It's that time when many of us set ambitious goals for ourselves, both personally and professionally. But, how often do these aspirations fizzle out before we even hit the second Friday of the year? It's so common that they even call it "Quitter's Day." However, it's not too late to stay on track and realize your ambitions. In this article, we'll focus on the professional side of goal-setting and how Crossroads RMC can be your ally in achieving manufacturing excellence.

Step 1: Make Your Goals Bite-Sized

Unlocking Success: The Power of Staff Augmentation with Crossroads RMC

Infor LX, BPCS, Infor M3, Infor LN & Baan

Crossroads RMC 0 3165 Article rating: 5.0

Consider this...

Your team is currently engaged in a critical project for your top client. However, to ensure the project's timely completion and high customer satisfaction, it's imperative to expand your team. You're aware that the recruitment process is time-consuming, and finding highly qualified individuals who don't require extensive training, especially in your ERP system and your specific business, is a challenging task.

Or perhaps this situation sounds familiar...

Your ERP system is running sluggishly, and you're aware that there are updates available that could enhance system performance. Unfortunately, your IT specialist is currently occupied with other tasks, and there's uncertainty about when the upgrade can be executed.

Both of these scenarios reflect the challenges businesses face in our era of rapid technological advancement. To maintain competitiveness, it's essential to meet client demands and ensure the smooth operation of internal systems, preventing any hindrances to current production. The hard reality is that your success hinges on having expert staff who can make an immediate, positive impact on your business.

So, how can you consistently maintain the right team size and composition to address contemporary challenges when hiring new personnel is a costly, protracted process?

Are you ready to maximize the benefits of Infor ERP System?

Infor LX | BPCS | Infor LN | Baan

Crossroads RMC 0 3834 Article rating: 5.0

It's hard to believe, but we're nearing the end of 2023, and it's a good time to reflect on your goals and plan for the coming year. If your plans for 2024 include upgrading your Infor ERP system, then Crossroads RMC is here to help. With over 35 years of industry experience, we can ensure a successful upgrade that meets your expectations in terms of results, timeline, and budget.

Our expert consultants can offer the following services:

  1. Custom Component Review: We'll assess your custom components to identify and eliminate any that are no longer necessary.

  2. Benefits Analysis: We'll provide a detailed analysis of the specific benefits your company can achieve by upgrading to the latest version.

  3. User Training: Our team will train your users on the latest functionality to maximize the benefits of the upgrade.

  4. Ongoing Support: While the project team focuses on the upgrade, we'll provide support to your users on the old version to minimize disruptions.

  5. Project Management: We'll handle the entire upgrade project from start to finish, ensuring a smooth transition.

  6. Resource Augmentation: We can supplement your existing project team with 1-2 key resources to enhance expertise.

  7. Integration Development: We can develop integrations with third-party systems that are essential for your business when upgrading.

"Apologies, boss, but at the moment, we are unable to contribute to advancing the business."

Infor LX | BPCS | Infor LN | Baan

Crossroads RMC 0 3333 Article rating: 5.0

Imagine delivering this message to your boss or the company president. What would their response likely be? It's improbable that they would respond with, "That's perfectly fine; we can delay implementing this significant initiative that could potentially save us a substantial amount of money and give us a competitive edge. Please let us know when you have the availability to work on it." In reality, they would probably want you to add this new task to your already overflowing to-do list, wouldn't they?

Nonetheless, you'd probably comply because it's...

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Tips:  LX | BPCS | M3

On September 30, 2022, IBM® announced the end of support of IBM i operating system 7.3 effective September 30, 2023. In line with IBM’s support policy, Infor will no longer support LX and related products on IBM i 7.3 after May 31, 2024. All Infor LX releases, patches, and related solutions are...

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Tips: LN | Baan

Many transactions in all kinds of modules use order numbers or serial numbers. These order numbers are most often automatically generated. In the Number Groups (tcmcs0151m000) session you can define groups of order numbers used for dedicated areas. A Number Group is a group of the first free number series that you can assign to a specific use. All the numbers that Infor LN generates in the number groups that are dedicated to the same purpose are unique.

All the first free numbers are stored in the table tcmcs050.

As many different processes can request a free number from the number groups, we often see delays in the performance, due to locking on the first free number records. This locking issue can have a severe impact on the performance of huge batch-type transactions, but also on the performance perceived by individual users in many areas in LN.

For example:

In the ever-evolving landscape of manufacturing, cyber threats have become a formidable challenge, with a notable spike in ransomware attacks catching many off guard. These sophisticated attacks deploy tactics that are often new and bewildering to manufacturers, pushing the boundaries of what we thought we knew about cybersecurity in the industry. Let's dive into how these advanced threats are reshaping our approach to digital defense in manufacturing.

https://www.industryweek.com/technology-and-iiot/cybersecurity/article/21284176/a-new-wave-of-cyber-attacks-five-actions-to-take-now

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