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Infor ERP Tips & News from the Experts

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If ERP is plumbing for the Enterprise - How do we unplug it and keep it from making a huge mess?

David Dickson 0 41147 Article rating: 5.0

I have been working with ERP in various roles for over 30 years, directly involved in over a hundred implementations, while my company has been involved with over 400 more. Of course, in many ways the systems we use today are completely different from what we used in the ‘80s – back then it was green screens, simple transaction entry forms, and cumbersome updates (at best) to link what one department did with all the other areas that needed access to that information. Then there were those planning programs that took all the information along with various parameters the users needed to set and told us what to do.

The More Things Change, the More They Stay the Same

Why Your Operation Doesn’t Stand a Chance in Hell of Going From Good to Great (and What to do About it)

David Dickson 0 115981 Article rating: 5.0

You dream of building a manufacturing powerhouse.

An operation with loads of throughput, profit, and efficiency in every process to make your products the best quality you can make them.

You want to be as successful as the factories and companies they write about in books like  Good to Great, changing your operation, and even motivating and inspiring your teams to do so too.

But you know you haven’t got a chance in hell of seeing that kind of success unless you can truly change and make significant differences over the long haul.

Of course, the big question is How? 

No one cares how hard you work! How you can do more, while doing less – know your MO.

David Dickson 0 62316 Article rating: 5.0

Would you like me to tell you a dirty, little secret?

No one cares how hard you work. Sure, some people will notice if you seem to be working hard. Your spouse or companion might note that you seem tired, stressed, not as much fun, or just aren’t around much, but they care about the consequences, not how hard you work. Your boss might note happily that his staff seems busy, things are humming along, but you can be sure that when it is review time she gets no credit for “keeps staff very busy.” Nor will the boss give you extra points for being busy. It is about results.

People outside your personal life, beyond your coworkers, might notice that you are hard to contact, perhaps because you are so busy. But trust me, customers do not care why they can’t get hold of you, and they will not see it as a positive.

If ERP is plumbing for the Enterprise; How do we unplug it and keep it from making a huge mess?

David Dickson 0 61181 Article rating: 5.0

I have been working with ERP in various roles for over 30 years, directly involved in over a hundred implementations, while my company has been involved with over 300 more. Of course, in many ways the systems we use today are completely different from what we used in the ‘80s – back then it was green screens, simple transaction entry forms, and cumbersome updates (at best) to link what one department did with all the other areas that needed access to that information. Then there were those planning programs that took all the information along with various parameters the users needed to set and told us what to do.

The More Things Change, the More They Stay the Same

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Industry Insight: Why ERP Data Stays Siloed, and What to Do About It

Most manufacturers don't have a data problem. They have a connection problem.

Production data lives in one system. Sales and customer data lives in another. Finance runs somewhere else entirely. Each system does its job well on its own, but without a way to connect them, the organization never gets the full picture, and neither do the people trying to run the business.

Why This Happens
ERP systems are often the core of a manufacturer's operations, but they rarely operate alone. Over time, businesses add third-party software for CRM, e-commerce, warehouse management, EDI, and more. Each addition solves an immediate need, but without integration, it also creates another silo.

The result is familiar across manufacturing: teams end up manually re-entering data between systems, waiting on reports that should be immediate, and making decisions without visibility into what's happening elsewhere in the business.

Integration vs. Enhancement
There are two ways to close this gap, and they solve different problems:

  1. ERP Integration connects your ERP to the third-party software you use every day, creating a single source of data instead of several disconnected ones. Whether it's a one-way, two-way, or complex systems integration, the goal is the same: eliminate errors, reduce manual entry, and give everyone access to the same real-time information.
  2. ERP Enhancement goes a step further, creating new functionality or modifying existing functionality within the ERP itself, so the system matches how your business actually operates rather than forcing your business to adapt to the system's limitations. Done right, enhancements use parameter-co

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