﻿<?xml version="1.0" encoding="utf-8"?><!--RSS Genrated: Tue, 28 Apr 2026 19:18:55 GMT--><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:ev="http://purl.org/rss/1.0/modules/event/"><channel><title>George Moroses</title><link>https://www.crossroadsrmc.com:443/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/rss/author/2343/george-moroses</link><atom:link href="https://www.crossroadsrmc.com:443/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/rss/author/2343/george-moroses" rel="self" type="application/rss+xml" /><description>RSS document</description><item><dc:creator><![CDATA[George Moroses]]></dc:creator><title><![CDATA[Infor ERP Tips & Tricks: Improve MRP Visibility with WebTop Grid Support]]></title><link>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-erp-tips-tricks-improve-mrp-visibility-with-webtop-grid-support</link><description><![CDATA[<p><span style="font-family:verdana;"><strong>Why this matters</strong></span></p>

<p data-end="397" data-start="221"><span style="font-family:verdana;">In MRP inquiries, limited visibility and paging behavior can make it difficult to review data efficiently&mdash;especially when working with larger datasets or modern web interfaces.</span></p>

<p data-end="421" data-section-id="1c9340q" data-start="399"><span style="font-family:verdana;"><strong>What this solves</strong></span></p>

<p data-end="614" data-start="422"><span style="font-family:verdana;">This enhancement enables full compatibility between <strong data-end="516" data-start="474">MRP320D Master Schedule Detail Inquiry</strong> and the <strong data-end="540" data-start="525">WebTop Grid</strong>, allowing users to view and work with complete datasets more effectively.</span></p>

<div align="center">
<hr align="center" size="0" width="100%" /></div>

<p data-end="639" data-section-id="2pykhl" data-start="621"><span style="font-family:verdana;"><strong>How it works</strong></span></p>

<p data-end="785" data-start="640"><span style="font-family:verdana;">The subfile in MRP320D (SCR001) has been modified so that data is expanded and retained as users page through results, rather than being cleared.</span></p>

<p data-end="891" data-start="787"><span style="font-family:verdana;">This allows the WebTop 4.8 Grid decorator to function properly and display data in a more usable format.</span></p>

<div align="center">
<hr align="center" size="0" width="100%" /></div>

<p data-end="915" data-section-id="rrijpi" data-start="898"><span style="font-family:verdana;"><strong>Key benefit</strong></span></p>

<ul>
 <li data-end="967" data-section-id="1s5l0a5" data-start="916">
 <p><span style="font-family:verdana;">Improved visibility into MRP data within WebTop</span></p>
 </li>
 <li data-end="1019" data-section-id="tr2w3g" data-start="968">
 <p><span style="font-family:verdana;">Better usability when reviewing larger datasets</span></p>
 </li>
 <li data-end="1068" data-section-id="mzz7ag" data-start="1020">
 <p><span style="font-family:verdana;">Compatibility with modern grid functionality</span></p>
 </li>
</ul>

<div align="center">
<hr align="center" size="0" width="100%" /></div>

<p data-end="1095" data-section-id="15u8dtg" data-start="1075"><span style="font-family:verdana;"><strong>Implementation</strong></span></p>

<p data-end="1138" data-start="1096"><span style="font-family:verdana;">Apply MR 81428 to enable this enhancement.</span></p>

<p data-end="1165" data-section-id="1oi2wj4" data-start="1145"><span style="font-family:verdana;"><strong>Important note</strong></span></p>

<p data-end="1316" data-start="1166"><span style="font-family:verdana;">This change does not alter program functionality or user workflows. It improves how data is displayed and accessed within the WebTop Grid environment.</span></p>

<p data-end="1316" data-start="1166"></p>]]></description><pubDate>Wed, 08 Apr 2026 14:53:00 GMT</pubDate><guid>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-erp-tips-tricks-improve-mrp-visibility-with-webtop-grid-support</guid><dc:identifier><![CDATA[c1fce230-472f-467f-a588-b0a0fc817fd4-1609]]></dc:identifier></item><item><dc:creator><![CDATA[George Moroses]]></dc:creator><title><![CDATA[Infor ERP LX / BPCS Expert Help Desk Service]]></title><link>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-erp-lx-bpcs-expert-help-desk-service</link><description><![CDATA[<p><span style="font-family:verdana;">Crossroads RMC has fine-tuned our Technical Help Desk Service to meet specific job requirements. Our service delivers&nbsp;product-level support and development assistance with significant&nbsp;cost savings compared to traditional models. Our Help Desk is a tailored service that provides a dedicated ERP LX/BPCS technical resource,&nbsp;ensuring our support precisely aligns with your needs for a more efficient and effective solution.&nbsp;</span></p>

<p><strong><span style="font-family:verdana;">Key Features:</span></strong></p>

<ul>
 <li><span style="font-family:verdana;">Flexible Hours:&nbsp;Tailored to fit your budget and requirements.</span></li>
 <li><span style="font-family:verdana;">Duration Options:&nbsp;Choose from 3, 6, 9, or 12-month agreements.</span></li>
 <li><span style="font-family:verdana;">Remote Accessibility:&nbsp;Primarily remote support with on-site options for comprehensive assistance.</span></li>
 <li><span style="font-family:verdana;">Expertise Spectrum:&nbsp;Includes RPG proficiency, robust documentation, design skills, IBM i system knowledge, job scheduling, SQL expertise, CL development, and more.</span></li>
 <li><span style="font-family:verdana;">Scope:&nbsp;Focuses on technical support and development, with application support available upon request.</span></li>
</ul>

<p></p>

<p><span style="font-family:verdana;"><strong>What&#39;s NEXT together.</strong><br />
<u><a href="https://go.crossroadsrmc.com/LX_consultation_request" target="_blank"><span style="color:#cc0000;">Schedule a brief consultation</span></a></u> with Crossroads RMC to discuss your technical support and development needs. We&rsquo;ll help define the right scope, duration, and expertise to align with your goals and budget.</span></p>

<p data-end="424" data-is-last-node="" data-is-only-node="" data-start="301"><span style="font-family:verdana;"><strong data-end="363" data-start="301">Let&rsquo;s design a Help Desk solution that fits your business.</strong><br data-end="366" data-start="363" />
Contact Crossroads RMC at <strong data-end="408" data-start="392">800.762.2077</strong> to get started.</span></p>]]></description><pubDate>Tue, 10 Feb 2026 16:05:00 GMT</pubDate><guid>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-erp-lx-bpcs-expert-help-desk-service</guid><dc:identifier><![CDATA[c1fce230-472f-467f-a588-b0a0fc817fd4-1598]]></dc:identifier></item><item><dc:creator><![CDATA[George Moroses]]></dc:creator><title><![CDATA[Infor News You Can Use: Infor Maps Modernization Path, Updates for IBM i ERP Portfolio]]></title><link>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-news-you-can-use-infor-maps-modernization-path-updates-for-ibm-i-erp-portfolio</link><description><![CDATA[<p><a href="https://erp.today/infor-maps-modernization-path-updates-for-ibm-i-erp-portfolio" target="_blank"><img alt="Infor News You Can Use" src="/Portals/0/InforNews_image.jpg" style="width: 600px; height: 316px;" title="Infor News You Can Use" /></a></p>]]></description><pubDate>Tue, 10 Feb 2026 15:49:00 GMT</pubDate><guid>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-news-you-can-use-infor-maps-modernization-path-updates-for-ibm-i-erp-portfolio</guid><dc:identifier><![CDATA[c1fce230-472f-467f-a588-b0a0fc817fd4-1597]]></dc:identifier></item><item><dc:creator><![CDATA[George Moroses]]></dc:creator><title><![CDATA[Infor LX/BPCS Tips & Tricks for TECHNOLOGY: Library BMRTOOLS contains the following commands]]></title><link>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-technology160library-bmrtools-contains-the-following-commands</link><description><![CDATA[<p><span style="font-family:verdana;">INSTALLBMR</span></p>

<ul>
 <li><span style="font-family:verdana;">Installs BMR Explosions from *SAVF or *LIB</span></li>
 <li><span style="font-family:verdana;">Installs objects after backing up replaced objects</span></li>
 <li><span style="font-family:verdana;">Installs source after backing up replaced source</span></li>
 <li><span style="font-family:verdana;">Installs Webtop Metadata</span></li>
 <li><span style="font-family:verdana;">Installs /InforBMR subdirectories</span></li>
 <li><span style="font-family:verdana;">Writes all activity to log file and spooled file report</span></li>
 <li><span style="font-family:verdana;">Optionally runs DBUPDATE command</span></li>
</ul>

<p><span style="font-family:verdana;">DBUPDATE</span></p>

<ul>
 <li><span style="font-family:verdana;">Installs new or updates existing database tables, views, indexes, triggers, procedures, logical files.</span></li>
 <li><span style="font-family:verdana;">Installs source for above objects</span></li>
 <li><span style="font-family:verdana;">Sets authorities to replaced objects based on previous object settings</span></li>
 <li><span style="font-family:verdana;">Sets journalling on replaced objects based on previous object settings</span></li>
 <li><span style="font-family:verdana;">Installs Priming Data</span></li>
 <li><span style="font-family:verdana;">Installs SSAOVR updates</span></li>
 <li><span style="font-family:verdana;">Installs message file updates for core message files</span></li>
 <li><span style="font-family:verdana;">Installs message file updates for NLV message files if included in explosion</span></li>
</ul>

<p><span style="font-family:verdana;">This enhancement reduces the time required to install BMR Explosions. There still may be manual steps required after the processing completes, but the overall time required is dramatically reduced.</span></p>]]></description><pubDate>Tue, 10 Feb 2026 15:39:00 GMT</pubDate><guid>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-technology160library-bmrtools-contains-the-following-commands</guid><dc:identifier><![CDATA[c1fce230-472f-467f-a588-b0a0fc817fd4-1596]]></dc:identifier></item><item><dc:creator><![CDATA[George Moroses]]></dc:creator><title><![CDATA[Infor LX/BPCS Tips & Tricks for OPERATIONS: Order Entry Action Code / Function Key Security]]></title><link>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-operations160order-entry-action-code-function-key-security</link><description><![CDATA[<p><span style="font-family:verdana;">Access to Order Entry/Maintenance has traditionally been controlled by using LX Program Security to grant or remove authority to ORD700. LX Company Security and LX Warehouse Security further control which transactions a user is allowed to create or maintain. A separate 8.4.2 enhancement allows security managers to control which types of transactions a user is allowed to create or maintain, through LX Order Type Security and LX Order Class Security. Building on these LX transaction security features, the Order Entry Action Code/Function Key Security enhancement allows security managers to further control what actions a user can take regarding an authorized transaction.</span></p>

<p><span style="font-family:verdana;">Security managers can now control the actions each user is allowed to be restricted from in the Order Entry job stream. The benefit is easily illustrated by some examples:</span></p>

<ul>
 <li><span style="font-family:verdana;">Regular users can be allowed to create and revise customer orders but are restricted from deleting an order.</span></li>
 <li><span style="font-family:verdana;">Salespersons can be authorized to full authority with quotes and can be allowed to create customer orders but not to revise or delete them.</span></li>
 <li><span style="font-family:verdana;">Or, salespersons could be restricted from 1=Create in Order Directory, with the result that they could only create an order by copying a quote, if they are authorized to 3=Copy in Quote Directory.</span></li>
 <li><span style="font-family:verdana;">Only selected customer service users can be allowed to create RMAs, by controlling 1=Create in RMA Directory. A different group of customer service users who handle the actual returns can be authorized to create the return orders or credit memos from those RMAs, by controlling 3=Copy in RMA Directory.</span></li>
</ul>]]></description><pubDate>Tue, 10 Feb 2026 15:34:00 GMT</pubDate><guid>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-operations160order-entry-action-code-function-key-security</guid><dc:identifier><![CDATA[c1fce230-472f-467f-a588-b0a0fc817fd4-1595]]></dc:identifier></item><item><dc:creator><![CDATA[George Moroses]]></dc:creator><title><![CDATA[Infor LX/BPCS Tips & Tricks for FINANCE: Release Holds from IDF Order Inquiry Host Job]]></title><link>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-finance160release-holds-from-idf-order-inquiry-host-job</link><description><![CDATA[<p><span style="font-family:verdana;">This enhancement provides the ability for IDF Order Inquiry to release order holds via a host job.</span></p>

<p><span style="font-family:verdana;">LX IDF Order Inquiry displays numerous details about an order, order lines, special lines and related files. An Order Inquiry user can copy, modify or delete an order through WebTop calls to ORD700 Order Maintenance, if authorized. Among the many details Order Inquiry also lists the Hold Codes for customer hold, credit hold, user hold, margin hold, and credit card hold. This enhancement provides the capability to release holds through a host job function that executes ORD680B, Order Hold Mass Release.&nbsp;&nbsp; Batch Hold Release host job has been added to IDF Order Inquiry. The Order Inquiry user must be authorized to ORD680 in LX program security, SYS600.</span></p>

<p><span style="font-family:verdana;">ORD680 has been modified to accept parameters for multiple executions by host job. The user can release holds for a single order, a range of orders, or for multiple individually selected orders.</span></p>

<p><span style="font-family:verdana;">The following hold releases can be requested:</span></p>

<ul>
 <li><span style="font-family:verdana;">Credit hold &ndash; orders on credit hold by the system (01) or by a user (02) are released from credit hold.</span></li>
 <li><span style="font-family:verdana;">Customer hold &ndash; orders on customer hold are released.</span></li>
 <li><span style="font-family:verdana;">User hold &ndash; orders on user hold are released.</span></li>
 <li><span style="font-family:verdana;">Margin hold &ndash; ORD680 re-evaluates orders or order lines that are on margin hold.</span></li>
</ul>]]></description><pubDate>Tue, 10 Feb 2026 15:32:00 GMT</pubDate><guid>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-finance160release-holds-from-idf-order-inquiry-host-job</guid><dc:identifier><![CDATA[c1fce230-472f-467f-a588-b0a0fc817fd4-1594]]></dc:identifier></item><item><dc:creator><![CDATA[George Moroses]]></dc:creator><title><![CDATA[Infor LX/BPCS Tips & Tricks for EXECUTIVES]]></title><link>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-executives-271</link><description><![CDATA[<p><span style="font-family:verdana;"><strong>FINANCE:&nbsp;Release Holds from IDF Order Inquiry Host Job</strong></span></p>

<p><span style="font-family:verdana;">This enhancement provides the ability for IDF Order Inquiry to release order holds via a host job.</span></p>

<p><span style="font-family:verdana;">LX IDF Order Inquiry displays numerous details about an order, order lines, special lines and related files. An Order Inquiry user can copy, modify or delete an order through WebTop calls to ORD700 Order Maintenance, if authorized. Among the many details Order Inquiry also lists the Hold Codes for customer hold, credit hold, user hold, margin hold, and credit card hold. This enhancement provides the capability to release holds through a host job function that executes ORD680B, Order Hold Mass Release.&nbsp;&nbsp; Batch Hold Release host job has been added to IDF Order Inquiry. The Order Inquiry user must be authorized to ORD680 in LX program security, SYS600.</span></p>

<p><span style="font-family:verdana;">ORD680 has been modified to accept parameters for multiple executions by host job. The user can release holds for a single order, a range of orders, or for multiple individually selected orders.</span></p>

<p><span style="font-family:verdana;">The following hold releases can be requested:</span></p>

<ul>
 <li><span style="font-family:verdana;">Credit hold &ndash; orders on credit hold by the system (01) or by a user (02) are released from credit hold.</span></li>
 <li><span style="font-family:verdana;">Customer hold &ndash; orders on customer hold are released.</span></li>
 <li><span style="font-family:verdana;">User hold &ndash; orders on user hold are released.</span></li>
 <li><span style="font-family:verdana;">Margin hold &ndash; ORD680 re-evaluates orders or order lines that are on margin hold.</span></li>
</ul>

<p></p>

<p><strong><span style="font-family:verdana;">OPERATIONS:&nbsp;Order Entry Action Code / Function Key Security</span></strong></p>

<p><span style="font-family:verdana;">Access to Order Entry/Maintenance has traditionally been controlled by using LX Program Security to grant or remove authority to ORD700. LX Company Security and LX Warehouse Security further control which transactions a user is allowed to create or maintain. A separate 8.4.2 enhancement allows security managers to control which types of transactions a user is allowed to create or maintain, through LX Order Type Security and LX Order Class Security. Building on these LX transaction security features, the Order Entry Action Code/Function Key Security enhancement allows security managers to further control what actions a user can take regarding an authorized transaction.</span></p>

<p><span style="font-family:verdana;">Security managers can now control the actions each user is allowed to be restricted from in the Order Entry job stream. The benefit is easily illustrated by some examples:</span></p>

<ul>
 <li><span style="font-family:verdana;">Regular users can be allowed to create and revise customer orders but are restricted from deleting an order.</span></li>
 <li><span style="font-family:verdana;">Salespersons can be authorized to full authority with quotes and can be allowed to create customer orders but not to revise or delete them.</span></li>
 <li><span style="font-family:verdana;">Or, salespersons could be restricted from 1=Create in Order Directory, with the result that they could only create an order by copying a quote, if they are authorized to 3=Copy in Quote Directory.</span></li>
 <li><span style="font-family:verdana;">Only selected customer service users can be allowed to create RMAs, by controlling 1=Create in RMA Directory. A different group of customer service users who handle the actual returns can be authorized to create the return orders or credit memos from those RMAs, by controlling 3=Copy in RMA Directory.</span></li>
</ul>

<p></p>

<p><span style="font-family:verdana;"><strong>TECHNOLOGY:&nbsp;Library BMRTOOLS contains the following commands</strong></span></p>

<p><span style="font-family:verdana;">INSTALLBMR</span></p>

<ul>
 <li><span style="font-family:verdana;">Installs BMR Explosions from *SAVF or *LIB</span></li>
 <li><span style="font-family:verdana;">Installs objects after backing up replaced objects</span></li>
 <li><span style="font-family:verdana;">Installs source after backing up replaced source</span></li>
 <li><span style="font-family:verdana;">Installs Webtop Metadata</span></li>
 <li><span style="font-family:verdana;">Installs /InforBMR subdirectories</span></li>
 <li><span style="font-family:verdana;">Writes all activity to log file and spooled file report</span></li>
 <li><span style="font-family:verdana;">Optionally runs DBUPDATE command</span></li>
</ul>

<p><span style="font-family:verdana;">DBUPDATE</span></p>

<ul>
 <li><span style="font-family:verdana;">Installs new or updates existing database tables, views, indexes, triggers, procedures, logical files.</span></li>
 <li><span style="font-family:verdana;">Installs source for above objects</span></li>
 <li><span style="font-family:verdana;">Sets authorities to replaced objects based on previous object settings</span></li>
 <li><span style="font-family:verdana;">Sets journalling on replaced objects based on previous object settings</span></li>
 <li><span style="font-family:verdana;">Installs Priming Data</span></li>
 <li><span style="font-family:verdana;">Installs SSAOVR updates</span></li>
 <li><span style="font-family:verdana;">Installs message file updates for core message files</span></li>
 <li><span style="font-family:verdana;">Installs message file updates for NLV message files if included in explosion</span></li>
</ul>

<p><span style="font-family:verdana;">This enhancement reduces the time required to install BMR Explosions. There still may be manual steps required after the processing completes, but the overall time required is dramatically reduced.</span></p>

<ul>
</ul>

<p></p>]]></description><pubDate>Tue, 10 Feb 2026 15:24:00 GMT</pubDate><guid>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-executives-271</guid><dc:identifier><![CDATA[c1fce230-472f-467f-a588-b0a0fc817fd4-1593]]></dc:identifier></item><item><dc:creator><![CDATA[George Moroses]]></dc:creator><title><![CDATA[Infor News You Can Use: Improve Productivity & Agility with Modern ERP]]></title><link>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-news-you-can-use-improve-productivity-agility-with-modern-erp</link><description><![CDATA[<p><a href="/Portals/0/Improve-productivity-and-agility-with-modern-ERP_1.pdf" target="_blank"><img alt="" src="/Portals/0/Infor_ImproveBusinessProductivity%26AgilityWithModernERP_Capture_1.JPG" style="width: 400px; height: 515px;" title="" /></a></p>]]></description><pubDate>Tue, 13 Jan 2026 22:14:00 GMT</pubDate><guid>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-news-you-can-use-improve-productivity-agility-with-modern-erp</guid><dc:identifier><![CDATA[c1fce230-472f-467f-a588-b0a0fc817fd4-1587]]></dc:identifier></item><item><dc:creator><![CDATA[George Moroses]]></dc:creator><title><![CDATA[Infor LX/BPCS Tips & Tricks for TECHNOLOGY: User Provisioning]]></title><link>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-technology-user-provisioning-37</link><description><![CDATA[<p><span style="font-family:verdana;">This enhancement:&nbsp;</span></p>

<ul>
 <li><span style="font-family:verdana;">Provides an ability for LX to integrate with Infor Federation Services (IFS) to automate provisioning of users.</span></li>
 <li><span style="font-family:verdana;">Activates LX exit points during maintenance of LX business roles and business units to publish the SyncSecurityRoleMaster BOD which can be received by IFS as LX-specific roles in addition to the three IFS predefined LX-specific roles: LX-SystemAdministrator (corresponding to LX security type S = LX Security Officer); LX-SystemManager (corresponding to LX security type M = LX Security Manager); and LX-User (corresponding to LX security type U = LX User).</span></li>
 <li><span style="font-family:verdana;">Enables support for LX receiving an inbound SyncSecurityUserMaster BOD (sent from IFS) and creating or revising the associated LX user (or security manager or security officer). This enhancement also supports creating an IBMi user profile which can then be defined as an LX user (or security manager or security officer).</span></li>
 <li><span style="font-family:verdana;">Activates LX exit points during maintenance of LX users (and security managers and security officers) to send the ProcessSecurityUserMaster BOD to IFS requesting creation or revision of a user on behalf of LX.</span></li>
 <li><span style="font-family:verdana;">Automates sending revised LX user authorities to corresponding System i Manager (SiM) tasks which can then be uploaded to System i Workspace (SiW).</span></li>
</ul>]]></description><pubDate>Tue, 13 Jan 2026 18:37:00 GMT</pubDate><guid>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-technology-user-provisioning-37</guid><dc:identifier><![CDATA[c1fce230-472f-467f-a588-b0a0fc817fd4-1585]]></dc:identifier></item><item><dc:creator><![CDATA[George Moroses]]></dc:creator><title><![CDATA[Infor LX/BPCS Tips & Tricks for OPERATIONS: IDF RMA Inquiry]]></title><link>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-operations-idf-rma-inquiry</link><description><![CDATA[<p><span style="font-family:verdana;">This enhancement provides a robust RMA Inquiry capability. The base RMA Inquiry application delivers role-based functionality to support customer service, sales, pricing and business analysis functions.</span></p>

<p><span style="font-family:verdana;">The IDF RMA Inquiry presentation enhances a number of customer service and data analysis functions.</span></p>

<ul>
 <li><span style="font-family:verdana;">RMA List provides filters that allow sorting and sequencing by any displayed data field, such as RMA number, customer number, Total RMA amount, request date, good thru date, Customer reason code, Disposition reason code, Q/C reason code.</span></li>
 <li><span style="font-family:verdana;">RMA Line List provides filters that allow sorting and sequencing by any displayed data field, such as item number, request date, extended amount, net price, Customer reason code, Disposition reason code, Q/C reason code.</span></li>
 <li><span style="font-family:verdana;">RMA detail cards provide additional details about the RMA, as well as about any orders that will result from the RMA.</span></li>
</ul>

<p><br />
<span style="font-family:verdana;">IDF RMA Inquiry provides significant enhancement to several business roles:</span></p>

<p><span style="font-family:verdana;">Customer service personnel, customer service managers responsible for handling customer complaints and negotiating return conditions with the customer Warehouse personnel, warehouse manager at the return warehouse. Billing personnel, billing managers responsible for processing credits to the customer and handling questions related to the RMA, return and eventual credit.</span></p>

<p><span style="font-family:verdana;">Managers responsible for analysis of returns related to reasons for returns, resulting replacement orders, recommendations for improving pricing or internal processes to reduce returns.</span><br />
&nbsp;</p>]]></description><pubDate>Tue, 13 Jan 2026 18:15:00 GMT</pubDate><guid>https://www.crossroadsrmc.com/Resources/Infor-ERP-Tips-Infor-ERP-News-Details/infor-lxbpcs-tips-tricks-for-operations-idf-rma-inquiry</guid><dc:identifier><![CDATA[c1fce230-472f-467f-a588-b0a0fc817fd4-1584]]></dc:identifier></item></channel></rss>