Most manufacturers don't have a data problem. They have a connection problem.

Production data lives in one system. Sales and customer data lives in another. Finance runs somewhere else entirely. Each system does its job well on its own, but without a way to connect them, the organization never gets the full picture, and neither do the people trying to run the business.

Why This Happens
ERP systems are often the core of a manufacturer's operations, but they rarely operate alone. Over time, businesses add third-party software for CRM, e-commerce, warehouse management, EDI, and more. Each addition solves an immediate need, but without integration, it also creates another silo.

The result is familiar across manufacturing: teams end up manually re-entering data between systems, waiting on reports that should be immediate, and making decisions without visibility into what's happening elsewhere in the business.

Integration vs. Enhancement
There are two ways to close this gap, and they solve different problems:

1. ERP Integration connects your ERP to the third-party software you use every day, creating a single source of data instead of several disconnected ones. Whether it's a one-way, two-way, or complex systems integration, the goal is the same: eliminate errors, reduce manual entry, and give everyone access to the same real-time information.
2. ERP Enhancement goes a step further, creating new functionality or modifying existing functionality within the ERP itself, so the system matches how your business actually operates rather than forcing your business to adapt to the system's limitations. Done right, enhancements use parameter-controlled functionality or extensibility tools so your standard ERP code stays untouched, and future upgrades stay clean.

Decades of Experience, Across Every Environment
Every ERP handles integration and enhancement differently, and there's no one-size-fits-all approach. That's why Crossroads RMC has spent decades building deep expertise across the ERPs we support:

• Infor LN
• Infor LX
• Infor M3
• Infor SyteLine
• Infor XA
• Baan
• BPCS
• Infor CloudSuite Ecosystems

Whether you're running a modern cloud deployment or a legacy system others have stopped supporting, we know how integration and enhancement actually work within your specific environment, not just in theory.

The Bigger Picture
Closing data silos isn't about ripping out your ERP and starting over. It's about connecting what you already have, and making sure the data sitting inside your system is actually working for you instead of sitting unused where no one else can see it.

If disconnected systems or siloed data are slowing your team down, we'd be glad to talk through what integration or enhancement could look like for your environment.

→ Get a free consultation
 

Event Dates: September 14-17 Location: Ingleside Hotel, Pewaukee, WI

Join us at the highly anticipated inPOWER 2026 conference, where LX and BPCS customers connect to solve real problems and shape what's next for their ERP environment.

Stop by the Crossroads RMC booth

Crossroads RMC is proud to return this year as a Platinum Sponsor of inPOWER. As the trusted Infor partner with the largest Infor LX and BPCS practice in the United States, we've spent 42+ years helping manufacturers like you get the most from your ERP investment.

Whether you're planning a move to the cloud or looking to extend what you already have, our proven add-on solutions, deep consulting expertise, and growing network of partner integrations are designed to reduce costs, improve quality, and drive growth across your entire operation.

• LX/BPCS/IBM i Support Services – Scale your business with expert ERP assistance.
• Cloud Migrations and Upgrades – Learn best practices for smooth transitions.
• Infor OS Consulting – Unlock the full potential of your Infor OS environment.
• Paperless Shop Floor Solutions – Streamline and digitize your shop floor.
• Real-Time Dashboards – Gain clear visibility into your operations.
• Inventory Tracking – Take control with cutting-edge tracking solutions.
• AI Readiness – Prepare your organization for the future with AI strategies.

We bring everything you need under one roof, because we focus on you so you can focus on what you do best.

See you at inPOWER!

Register today!

In 2026, staying competitive means moving beyond manual workflows and data silos. Crossroads RMC has partnered with Aleran and Avalara to provide an integrated, end-to-end solution designed specifically for manufacturers and distributors in the Infor LX and BPCS market.

Transform Your Operations from Quote to Cash

This powerful partnership enables you to maximize your existing ERP investment without the need for a total overhaul.

• Aleran: Modern B2B eCommerce
  • 24/7 Digital Catalog: Provide a fully branded shopping experience that connects directly to your LX/BPCS data.
  • Self-Service Portals: Empower customers and dealers with real-time access to inventory, quotes, and order history.
  • Streamlined CPQ: Simplify complex product configurations and pricing to accelerate sales cycles.
• Avalara: Automated Tax Compliance
  • AvaTax Integration: Eliminate manual tax calculations with real-time, accurate rates applied directly to your invoices.
  • Risk Reduction: Automatically manage nexus obligations, exemption certificates, and filing returns to minimize audit risk.
• Crossroads RMC: The Integration Experts
  • Seamless Connection: Our certified connectors ensure Aleran and Avalara work in perfect harmony with your specific version of Infor LX or BPCS.
  • No Code Changes: Enhance your system’s functionality without impacting the standard source code, making future upgrades easy.

Real Results for Your Business. Manufacturers using this integrated stack have seen an average 26% increase in revenue and up to 70% cost savings over manual processes in their first year.

Ready to modernize your Infor LX or BPCS environment?

Crossroads RMC is proud to partner with both Aleran Software and Avalara. They teamed up in this on-demand webinar to explore how AI and automation help expedite ERP-connected digital commerce for manufacturers while staying compliant.

As buyer behavior shifts toward faster, more digital, and more self-service experiences, manufacturers can no longer rely on manual quoting, disconnected systems, or after-the-fact compliance checks. This session explains how AI, automation, connected commerce, and tax compliance work together to protect margins, accelerate quoting, and scale sales without increased risk.

Watch this Webinar Today! Aleran and Avalara Webinar

Schedule a Free Consultation with our experts today, or contact Frank Petrasio directly at fpetrasio@crossroadsrmc.com.

WEBINAR: Thursday, November 20th, 2025 from 1:00 to 2:00 (US/Eastern)

Register Here

Crossroads RMC is excited to participate in this WorkOutLoud webinar, where we’ll showcase eight bolt-on products that extend the power of Infor ERP LX. Each solution is designed for seamless integration, adding valuable features and functions that improve efficiency, automation, and reporting. 

We’ll provide a brief overview of each product, highlighting how they help organizations maximize the value of their ERP investment.

Join us to see how Crossroads can help you strengthen and streamline your ERP LX system.

Presenters:

• Frank Petrasio, Director IBM i Group
• Anthony Etzel, Solutions Executive
• Nick Olson, Systems Consultant

This annual conference is the premier event for the LX/BPCS community, bringing together users, experts, and partners to explore the latest advancements, share best practices, and connect with peers who understand your ERP challenges and goals.

Get all the event details here

Why You Should Attend

inPower 2025 is your chance to:

• Learn from Infor experts and industry leaders.

• Explore real-world success stories and new strategies.

• Connect with peers in the LX/BPCS community.

• Discover solutions that can transform your business operations.

Stop by the Crossroads RMC Booth!

We’re excited to meet you in person at the conference. At our booth, you’ll discover how our specialized services can help you get the most from your ERP investment:

• BPCS/LX Help Desk Services – Scale your business with expert ERP support.

• Migrations and Upgrades – Learn best practices for smooth transitions.

• Infor OS Consulting – Unlock the full potential of your Infor OS environment.

• Paperless Shop Floor Solutions – Streamline and digitize your shop floor.

• Real-Time Dashboards – Gain clear visibility into your operations.

• Inventory Tracking – Take control with cutting-edge tracking solutions.

• AI Readiness – Prepare your organization for the future with AI strategies.

Want to learn more ahead of the event? Contact Frank Petrasio.

Don’t Miss It!

Whether you’re looking to sharpen your LX/BPCS expertise, explore digital transformation strategies, or connect with trusted experts, inPower 2025 is the place to be.

September 22–25, 2025
Event details & registration

We can’t wait to see you there!

Transcepta helps companies eliminate inefficiencies and gain control over their operations. We know that teams are under constant pressure to reduce costs, improve cash flow, and increase visibility, without adding more complexity. Transcepta's AI-driven AP automation platform eliminates manual processes, empowering businesses to increase profitability and make faster, more data-driven decisions

NOW, this rich functionality is available to Infor LX users!  Contact Frank Petrasio to learn more.

Learn more at Transcepta.com

• Randy Kenney, Product Manager | Guide Technologies
• Frank Petrasio, Director, IBMi Group | Crossroads RMC
• Phil Harley, CTO and General Manager | UniLink
• Mitch Copman, Director of Sales & Marketing | UniLink
• Sarah Butler, Director of Professional Services | UniLink
   

[Watch Video]

​Format: The general flow of the conference will be similar to 2023, with the addition of Enterprise Integrator educational sessions on Monday and expanded educational content on Wednesday, due to popularity in 2023.

Full agenda coming soon! 
Agenda Sneak Peak

Event Dates: September 23-26  Location: Ingleside Hotel, Pewaukee, WI

What's in Store for You:

Over 100 enlightening sessions by Infor, partners, and customers.

️ Keynote sessions that set the tone for innovation.

Workshops tailored to your expertise level.

Ample networking opportunities to connect with like-minded professionals.

Pricing & Registration: https://ibmi.workoutloud.com/Event/inpower-2024/Register

Stay tuned for session updates and event highlights. Let's power up the future of Infor LX together at inPower 2024!

Are you ready to take your Infor LX experience to the next level?

Join us at the highly anticipated inPower 2023 conference, where innovation, expertise, and networking converge to shape the future of your enterprise.

Event Dates: September 11-14 Location: Ingleside Hotel, Pewaukee, WI

Top 10 Reasons to Attend:

1. Experience Modernization in Action: Witness Infor's focus on modernizing and web-enabling Infor LX firsthand.
2. Exclusive Preview: Get a sneak peek into the exciting features and enhancements with inPower 2023.
3. User-Powered Insights: Participate in breakout sessions led by users, tailored to your real-world needs.
4. Tackle Big Challenges: Gain insights into addressing digital disruption, embracing change, talent acquisition, and workforce engagement.
5. Immediate Impact: Practical training, best practices, and actionable tips that translate to instant business results.
6. Connect with Experts: Engage in face-to-face discussions with Infor and IBM leaders and experts.
7. ERP Solutions Showcase: Explore the largest solution expo dedicated to ERP innovations.
8. Roadmap Insights: Gain firsthand knowledge about the exciting changes in the Infor roadmap.
9. iSeries Focus: Dive deep into IBMi Product Group with dedicated tracks for XA, LX, System21, and Thru-Put.
10. Build Connections: Network with peers and partners, sharing experiences and solutions.

Bonus Reason: Receive practical advice for transitioning away from legacy green screens!

What's in Store for You:

Over 100 enlightening sessions by Infor, partners, and customers.

️ Keynote sessions that set the tone for innovation.

Workshops tailored to your expertise level.

Ample networking opportunities to connect with like-minded professionals.

Limited Seating - Act Fast!

Secure your spot now and guarantee your place at the forefront of Infor LX transformation. Don't miss this chance to elevate your skills, enrich your network, and shape the future of your business.

Fees & Registration: https://ibmi.workoutloud.com/Event/inpower-2023/Fees

Stay tuned for session updates and event highlights. Let's power up the future of Infor LX together at inPower 2023!